Club Manager

4Leisure Recruitment Ltd; City of Westminster; On-site; GBP 28,000 - 39,000; Full time

Job summary

4Leisure Recruitment Ltd is seeking an experienced Club Manager for a fitness facility in Westminster, London. The role oversees daily operations, staff leadership and member experience to drive performance.

You will manage budgets, develop sales strategies to grow memberships, ensure health and safety compliance, and deliver outstanding service. This is a full-time, on-site position with a Monday–Friday schedule and a salary around £33,500.

Qualifications

• Experience managing a gym, health club, leisure centre or similar customer-facing facility.
• Experience leading, coaching and developing a team.
• Ability to manage budgets, monitor performance and work towards financial targets.
• Knowledge of health and safety requirements within a fitness or leisure environment.
• Strong communication, organisation and problem-solving skills.
• Entrepreneurial mindset with adaptability to changing priorities.
• Commitment to high standards and continuous improvement in customer service.

Responsibilities

• Gym operations management: oversee daily runs and service standards.
• Budget and performance management: monitor targets and financials.
• Membership sales and growth: attract new members and retain revenue.
• Team leadership and development: recruit, train and coach staff.
• Customer service and member experience: ensure a high standard of service.
• Health and safety compliance: maintain standards and drive improvements.

Skills

Leadership

Budget management

Customer service

Job description

Club Manager - Westminster, London

Location: Westminster, Central London

Salary:£33,500

Monday - Friday

Are you an experienced Gym Manager, Club Manager or Fitness Manager looking for your next career opportunity in London?

This is an excellent opportunity for a fitness professional with strong leadership skills, a passion for health and fitness, and the ambition to take ownership of a club's performance and development.

About the Club Manager Role

As Club Manager, you will be responsible for the overall management and performance of the fitness facility. You will lead from the front, ensuring the gym operates efficiently, members receive an excellent experience and the team consistently delivers high standards.

Key Responsibilities

• Gym operations management: Oversee the daily running of the fitness facility, maintaining excellent operational and service standards.
• Budget and performance management: Take responsibility for the club's budget, monitor performance and achieve agreed financial and operational targets.
• Membership sales and growth: Develop and implement sales strategies to attract new members, increase membership retention and maximise membership revenue.
• Team leadership and development: Recruit, train, coach and motivate staff, setting clear objectives and supporting individual and team performance.
• Customer service and member experience: Ensure members receive a consistently high standard of service and have a positive experience at every visit.
• Health and safety compliance: Maintain health and safety standards, meet compliance requirements and drive improvements in audit results.

What We Are Looking For

• Experience managing a gym, health club, leisure centre or similar customer-facing facility.
• Experience leading, coaching and developing a team.
• The ability to manage budgets, monitor performance and work towards financial targets.
• Knowledge of health and safety requirements within a fitness or leisure environment.
• Strong communication, organisation and problem-solving skills.
• A positive, entrepreneurial mindset and the ability to adapt to changing priorities.
• A commitment to high standards, continuous improvement and excellent customer service