Club Maintenance & Guest Experience Associate

Equinox; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Complimentary Club membership

Perks: PT/Pilates/Spa/Shop

Job summary

Equinox is seeking energetic and enthusiastic Maintenance Associates to join our London team. You will help keep the club and exercise equipment clean and well maintained while delivering outstanding customer service to members and guests.

Responsibilities include cleaning the lobby and locker rooms, stocking supplies, maintaining towels, servicing equipment, and assisting with events. A strong focus on hygiene and teamwork is essential.

Qualifications

• Must be able to work 40 hours a week.
• Must possess a clear understanding of what constitutes a clean and sanitary environment.
• Prior experience in cleaning and laundry services is highly preferred.
• Ability to service athletic equipment along with previous experience working with cleaning products and hand tools.
• Strong customer service, organizational, communication, and multi-tasking abilities.

Responsibilities

• Ensure that the club and exercise equipment are clean and well maintained while providing all members, prospective members, and guests with excellent customer service.
• Ensure that the sidewalk entrance and lobby are presentable.
• Clean the locker room and stock all locker room consumables.
• Clean and organize storage, laundry, exercise, and coat rooms.
• Maintain an adequate supply of towels on the exercise floor.
• Provide maintenance for all equipment.
• Receive and store all deliveries.
• Assist with special events.
• Notify the Housekeeping Manager when any rooms or equipment need immediate attention.

Skills

40 hours per week

Clean and sanitary environment

Customer service

Multi-tasking

Communication

Tools

Cleaning products

Hand tools

Job description

Equinox is seeking energetic and enthusiastic Maintenance Associates to join our London team. You will help keep the club and exercise equipment clean and well maintained while delivering outstanding customer service to members and guests.

Responsibilities include cleaning the lobby and locker rooms, stocking supplies, maintaining towels, servicing equipment, and assisting with events. A strong focus on hygiene and teamwork is essential.