Cloud Support Engineer

develop; Greater London; Hybrid; GBP 55,000 - 92,000; Part time

Job summary

develop is seeking a hands-on Cloud & Infrastructure Support Engineer for a 3-month contract with hybrid working in London. The role focuses on keeping a live Azure environment running smoothly, troubleshooting incidents, and owning day-to-day operations.

The ideal candidate has current Azure experience in a commercial setting, with strong knowledge of Azure networking, VMs, storage, and Microsoft 365. PowerShell, Bicep, Terraform skills and Azure certifications are a plus.

Qualifications

• Current, hands-on Azure experience in a commercial environment.
• Experience with VNets/NSGs/VPNs/DNS and Microsoft 365.
• Strong incident and service request management skills.
• Able to own day-to-day Azure operations and BAU responsibilities.

Responsibilities

• Support and administer a commercial Microsoft Azure environment.
• Monitor Azure infrastructure and respond to alerts.
• Troubleshoot cloud, networking, connectivity and performance issues.
• Work across Azure VMs, storage, networking and application services.
• Manage Azure networking including VNets, NSGs, VPNs and DNS.
• Carry out routine patching and maintenance.

Skills

Azure

Incident management

Tools

PowerShell

Bicep

Terraform

AZ-900

AZ-104

Job description

Up to £500/day | Inside IR35 | 3-Month Contract | Hybrid - Occasionally in London office

A growing technology business operating at the intersection of cloud, SaaS and financial services is looking for a hands‑on Cloud & Infrastructure Support Engineer to join its team.

This is a great opportunity for an experienced Azure professional who enjoys being close to the technology - troubleshooting issues, responding to incidents, supporting users and keeping a live Azure environment running smoothly.

The role has been created to strengthen the Azure team as the platform continues to grow, giving the successful contractor genuine ownership of the day‑to‑day infrastructure environment.

What you'll be doing

• Supporting and administering a commercial Microsoft Azure environment.
• Monitoring Azure infrastructure and responding to alerts.
• Troubleshooting cloud, networking, connectivity and performance issues.
• Working across Azure VMs, storage, networking and application services.
• Managing Azure networking including VNets, NSGs, VPNs and DNS.
• Picking up and independently resolving infrastructure tickets.
• Supporting firewall and networking changes.
• Supporting Microsoft Entra ID and Microsoft 365.
• Carrying out routine patching and maintenance.
• Maintaining technical documentation and runbooks.
• Supporting infrastructure projects and platform improvements.
• Assisting with security, vulnerability and compliance activity.

The non-negotiable is current, hands‑on Azure experience in a commercial environment.

You'll ideally have experience with:

• VNets / NSGs / VPNs / DNS
• Microsoft 365
• Azure VMs and storage
• Incident and service request management

PowerShell, Bicep, Terraform or Azure certifications such as AZ-900 / AZ-104 would be a bonus.

The environment

This is an in‑house technology environment where Azure is central to the product.

The wider engineering team looks after platform engineering and larger Azure builds, while this position focuses on hands‑on BAU support and operational ownership.

The ideal candidate will come from a SaaS, technology, fintech, financial services, payments or other commercial environment.

MSP backgrounds will also be considered where the candidate has strong hands‑on Azure experience and can operate independently.

This isn't a role where you'll simply be another pair of hands.

You'll be trusted to take ownership of day‑to‑day Azure operations, work across a broad range of infrastructure technologies and make an immediate impact within a growing technology business.

3 months initially, with potential for ongoing quarterly extensions.

Up to £500/day | Inside IR35 | September start