Cloud Partner Operations Consultant

Kainos; Belfast; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a leading company as a Partner Operations Consultant, where you'll manage strategic partnerships and drive positive outcomes. This role involves overseeing partner portal activities, coordinating programs, and supporting marketing initiatives. Be part of a diverse team committed to creating impactful digital solutions.

Qualifications

• Willingness to learn about Partner and Kainos processes.
• Broad understanding of Kainos and partner technology propositions.

Responsibilities

• Manage Partner Portal Administration and oversee partner portal activities.
• Coordinate attainment and renewal of competencies and advanced programs.
• Support partner marketing programs and facilitate access for Kainos teams.

Skills

Effective administrative skills

Effective communication

Planning and meeting deadlines

Tools

Dynamics CRM

Job description

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

CAPABILITY GROUP / JOB FAMILY GROUP:

Business Development and Marketing

CAPABILITY / JOB FAMILY:

Alliances

JOB PROFILE TITLE:

Partner Operations Consultant

MANAGEMENT LEVEL:

Senior Associate or Consultant

JOB PROFILE DESCRIPTION

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As a Partner Operations Consultant at Kainos, you’ll manage the administration associated with our strategic partnerships.

Your key responsibilities include:

• Managing Partner Portal Administration: overseeing partner portal activities, coordinating partner renewals (Microsoft MPN / AWS APN), and maintaining contracts and T&Cs.
• Managing programs and competencies: monitoring, evaluating, and coordinating attainment and renewal of competencies, advanced programs, and arranging audits.
• Monitoring cloud consumption to ensure Kainos is recognized as the partner driving usage.
• Recording training attainments and certifications, supporting the partner team in tracking targets.
• Managing partner funding: administration and maintaining educational materials for Kainos staff.
• Reselling partner products to customers, including invoicing.
• Collaborating with the Partner and Business Development teams to maintain Partner marketplace offerings.
• Maintaining partner sales lead management reflecting Kainos’ pipeline.
• Supporting partner marketing programs and facilitating access for Kainos teams.
• Supporting technology leads in interactions with Microsoft technology teams.
• Maintaining up-to-date org charts of Microsoft and AWS contacts.
• Assisting in the administration of subcontracting to partners.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Willingness to learn about Partner and Kainos processes and structures.
• Broad understanding of Kainos and partner technology propositions.
• Effective administrative skills.
• Understanding of commercial processes and ability to support positive outcomes.
• Effective communication with stakeholders.
• Ability to plan and meet deadlines.

DESIRABLE:

• Experience working with partners in projects, marketing, or IT.
• Experience with Kainos systems.
• Knowledge of Dynamics CRM.

WHO YOU ARE:

Our vision is to enable outstanding people to create digital solutions that positively impact lives. We value determination, honesty, respect, creativity, and cooperation, which shape our culture and team.

ABOUT US

At Kainos, we use technology to solve real problems, overcome challenges, and make lives easier. We build strong relationships with our customers and aim to change how they work today and the impact they have tomorrow. Our practices, Digital Services and Workday, serve clients globally across healthcare, commercial, and public sectors to make the world better, day by day. For more, visit kainos.com.

Join us and help write the next chapter of our story.

Embracing our differences

We believe in diversity, equity, and inclusion. We are committed to building a team as diverse as the world we live in, where everyone is valued, respected, and has an equal opportunity to thrive. We encourage talented individuals from all backgrounds to apply and support candidates requiring accommodations in our recruitment process.