Cloud Operations Architect

AWS EMEA SARL (UK Branch) - F93; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading cloud solutions provider in London is seeking a Cloud Operations Architect to drive customer adoption of AWS services. In this role, you will be a principal technical advisor, providing strategic guidance to enhance the customers' AWS experiences. The ideal candidate has strong operational and troubleshooting experience in cloud technologies. Embrace the opportunity to be at the forefront of innovation with this dynamic organization.

Benefits

Work-life balance

Mentorship and career growth

Inclusive team culture

Qualifications

• Experience with operational parameters and troubleshooting in compute, storage, networking, CDN, databases, DevOps, big data, analytics, security, and applications development in distributed systems.
• Experience in technical engineering.

Responsibilities

• Help craft and execute strategies to drive customer adoption of AWS services.
• Provide advocacy and strategic technical guidance to customers.
• Represent AWS within customer environments and engage with senior leadership.

Job description

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Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers’ innovative spirit across all technologies, including Compute, Storage, Database, Big Data, Application Services, Networking, Serverless, Deployment, Security, and more. This is not a sales role but an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to large enterprises in both commercial and public sectors.

The Role

As a COA, you will help craft and execute strategies to drive customer adoption of AWS services such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and others. Your technical expertise and customer-facing skills will enable you to represent AWS within customer environments, engaging with senior leadership on incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance, helping to plan and build solutions using best practices, and proactively maintaining your customers’ AWS environments. Building close relationships with your customers will help you understand their business, operational needs, and technical challenges, enabling them to maximize value from AWS. The role may require travel of 10% or more as needed.

The COA is central to delivering value to our Enterprise Support customers. If you wish to be at the forefront of innovation, join us!

About the team

We value diverse experiences. Even if you do not meet all the preferred qualifications, we encourage you to apply. Whether you are just starting your career, have followed an unconventional path, or possess alternative experiences, don’t let it stop you from applying.

Why AWS

AWS is the world’s most comprehensive cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of startups and Global 500 companies alike with our robust suite of products and services.

Work/Life Balance

We prioritize work-life harmony, offering flexibility to support your success at work and at home. When supported, we can achieve great things in the cloud.

Inclusive Team Culture

Our culture fosters curiosity and inclusion. Employee-led affinity groups and events like CORE and AmazeCon celebrate our differences and inspire continuous learning.

Mentorship and Career Growth

We are committed to your professional development through knowledge-sharing, mentorship, and career resources, helping you grow into a well-rounded professional.

Basic Qualifications

• Experience with operational parameters and troubleshooting in at least three of the following: compute, storage, networking, CDN, databases, DevOps, big data, analytics, security, applications development in distributed systems.
• Experience in technical engineering.

Preferred Qualifications

• Experience with AWS services or other cloud platforms.
• Experience as a technical lead in enterprise or customer-facing environments.