Cloud & Network Systems Engineer — End-User Support

Thrive; Nottingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A technology solutions provider is seeking a Systems Engineer in Nottingham to handle remote client support and troubleshoot diverse IT incidents. You will work with a team to resolve high-level workstation, server, and network issues, communicating clearly with clients throughout the process. Candidates should have a bachelor's degree and 4-6+ years of relevant experience in desktop and server support. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 4-6+ years desktop and/or server support experience required.
• Self-motivated with ability to work independently and in a team.
• Experience troubleshooting network configuration and hardware.

Responsibilities

• Provide remote client support and handle diverse computing environments.
• Troubleshoot high-level workstation, server, and network incidents.
• Communicate steps taken during troubleshooting clearly.

Skills

Problem solving

Communication skills

Customer service

Education

Bachelor’s Degree or Technical Degree

Tools

Microsoft Server

Office 365

Azure

VMWare

Job description

A technology solutions provider is seeking a Systems Engineer in Nottingham to handle remote client support and troubleshoot diverse IT incidents. You will work with a team to resolve high-level workstation, server, and network issues, communicating clearly with clients throughout the process. Candidates should have a bachelor's degree and 4-6+ years of relevant experience in desktop and server support. This role offers a dynamic work environment with opportunities for professional growth.