Cloud & Microsoft Suite Consultant

TN United Kingdom; Norwich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Employee Relations Manager to oversee and enhance their ER services. This role involves managing complex casework, ensuring compliance with policies and legislation, and supporting the HR department in a dynamic environment. The successful candidate will have a strong background in employee relations, excellent influencing skills, and the ability to supervise staff. This position offers a unique opportunity to contribute to a vital service within the healthcare sector, all while promoting a supportive and inclusive workplace culture.

Qualifications

• Experience advising on complex Employee Relations cases with high case loads.
• Knowledge of employment law and good influencing skills.

Responsibilities

• Manage and coordinate employee relations casework effectively.
• Support the Head of ER in delivering high-quality ER services.

Skills

Employee Relations

Employment Law Knowledge

Influencing Skills

Supervising Staff

Education

Masters Level Education

Job description

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Client:

East of England Ambulance Service

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ef732fe5be5b

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.

#WeAreEEAST

We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.

Job overview

This role is responsible for managing and co-coordinating the Trust’s employee relations casework and team, ensuring that case work is carried out in a timely, effective, and efficient way and in accordance with EEAST policies and procedures, current legislation and best practice.

To support the Head of ER in delivering a fully comprehensive, high quality and timely Employee Relations (ER) Service to the Trust.

To deputise for the Deputy Head of Employee Relations as and when required.

Main duties of the job

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

Working for our organisation

Working within the HR department. Specifically under the Employee Relations team dealing with ER cases. This will include liaising with multiple colleagues at different levels to gather a variety of information.

This role is offered as maternity cover for a 12 month period.

Detailed job description and main responsibilities

As outlinedabove

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

Person specification

Qualifications

• Educated to Masters level or equivalent experience, in related field

Experience

• Experience of advising on complex Employee Relations case, with a high case load
• Knowledge of employment law
• Good influencing skills
• Experience of supervising staff
• Experience of working in NHS

References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.