Cloud Infrastructure Engineer

JR United Kingdom; Reading; On-site; GBP 55,000 - 80,000; Full time

Job summary

A leading professional services provider is seeking a skilled Cloud Engineer to design, deploy, and automate technical infrastructure services. This role involves working with Microsoft Azure technologies and requires a strong background in IT service management, alongside excellent interpersonal skills. Join a dynamic team to help drive innovative solutions within the organization.

Qualifications

• Five or more years of commercial IT experience in enterprise infrastructure.
• Knowledge in Azure technologies and deployment pipelines.
• Experience with IT Service Management and formal change management.

Responsibilities

• Administer core cloud platform services across Microsoft Azure.
• Design and implement Infrastructure as Code.
• Ensure recovery and security of IT data services.

Skills

Azure DevOps

PowerShell

ITIL Knowledge

Interpersonal Communication

Technical Writing

Job description

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BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’

A great place to work

Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity.

Make a difference

We believe that businesses have an economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world. In 2021, as part of the Net Zero Financial Service Providers Alliance, we pledged to reach net zero carbon emissions by 2050 or sooner. In addition, we’re #BDOproud to support thousands of colleagues around the globe who regularly participate in activities to ‘give back’ to the communities in which we operate.

Professional growth

Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities.

This role will focus on design, deployment and automation of technical infrastructure services developed and hosted by BDO Global IT. The emphasis of the role will be on designing, deploying and automating infrastructure as code. The cloud engineer will also be active in administration and operations in the Global IT application landscape. Ensuring the integrity, availability, performance, recoverability, and security of the data services in accordance with established policies, procedures and to agreed service levels.

Key accountabilities

Day-to-day responsibilities and expectations for this position:

• Administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies.
• Working with the architects to design the cloud infrastructure needed to run our services.
• Automation of re-occurring tasks and processes related to Infrastructure.
• Design of deployment pipelines and creating infrastructure as code templates to support these.
• Working to resolve tickets as they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards.
• Ensure business continuity through effective and efficient replication, backup, and recovery methodologies of core IT data services
• Standardisation and documentation of common procedures that cannot be easily automated, for execution by other resources or teams
• Provide customer support in addition to general duties and contribution to team objectives
• Participate in the projects that change existing services, establish new services or retire services from an operational implementation and support perspective

Qualifications, Experience and Skills

• Five or more years of commercial IT experience in enterprise infrastructure implementation and administration.
• Demonstrate intermediate-to-advanced knowledge in the following technologies:

Tenant, subscription, and resource management in Azure.

• Designing, creating, and maintaining multistage deployment pipelines in Azure DevOps
• Intermediate-to-advanced PowerShell
• Demonstrate intermediate-to-advanced knowledge in the following technologies:

Microsoft 365

• Experience working with custom internally-developed applications and interacting with development teams preferred.
• Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with:
• Adherence to formal change management processes
• Delivery of services and support to defined service levels
• Experience using IT Service Management systems
• Effectively demonstrates leadership, teamwork, problem solving, initiative and integrity
• Excellent interpersonal and written communication skills; technical writing experience preferred

About us

BDO is an international network of independent public accounting, tax and advisory firms ('the BDO network'), which performs professional services under the name of BDO (‘the BDO Member Firms’). BDO is the brand name for the BDO network and for each of the BDO Member Firms.

Service provision within the BDO network is coordinated by Brussels Worldwide Services BV (BWS), a limited liability company incorporated in Belgium with VAT/BTW number BE 0820.820.829, RPR Brussels. Each of BDO International Limited (the governing entity of the BDO network), BWS and BDO Member Firms is a separate legal entity and has no liability for another such entity's acts or omissions. Nothing in the arrangements or rules of the BDO network shall constitute or imply an agency relationship or a partnership between BDO International Limited, BWS and/or the member firms of the BDO network.

More information on BDO can be found on www.bdo.global.

Privacy Statement

By providing us your personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about a position for which you have applied. We also may process your personal data to:

• Evaluate you for any open positions throughout the BDO network.
• Inform you of any other job opportunities.

You also agree that we may share such data with any BDO Firms and service providers we use if this is relevant for this job application.

BWS does not collect “sensitive” personal information except where voluntarily provided by the candidate as part of the application.

To the extent you voluntarily provide sensitive personal information as part of your application, by doing so you consent to BWS’ use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in BWS’ databases.