Cloud Engineer (Managed Services)

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading Managed Service Provider seeks a Cloud Engineer in Kingston upon Hull to provide advanced technical support and continuously improve service quality. The role focuses on Azure management, mentoring junior staff, and ensuring optimal service delivery. Ideal candidates will have key certifications and a passion for technology and automation.

Benefits

33 days holiday

Annual pay reviews

Bonus scheme

Pension plan

Employee Assistance Program (EAP)

Qualifications

• Certifications like Microsoft AZ-104 and SC-300 preferred.
• Experience in cloud services and ITIL processes is a plus.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure and virtualised environments.

Skills

Problem-solving

Attention to detail

Team player

Tools

Azure

Microsoft 365

Exchange

Intune

Job description

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Cloud Engineer (Managed Services), kingston upon hull, east yorkshire

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Client:

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.