Cloud Engineer (Managed Services)

JR United Kingdom; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Managed Service Provider is seeking a skilled Cloud Engineer (Azure) to join their dynamic team in Belfast. This role involves supporting customer systems, mentoring staff, and enhancing service quality through automation and platform optimization. With excellent development opportunities and a wealth of benefits, this position is ideal for a tech-savvy professional passionate about technology solutions and teamwork.

Benefits

33 days holiday increasing annually

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Learning and development opportunities

Active social calendar

Qualifications

• Experience in providing 3rd-line support.
• Strong understanding of Automation and platform optimisation.
• Mentoring junior team members is essential.

Responsibilities

• Provide 3rd-line support and resolve complex technical issues.
• Manage Azure, Microsoft 365, and virtualised environments.
• Lead technical projects and participate in on-call weekend rota.

Skills

Problem-solving

Attention to detail

Teamwork

Service quality

Continuous improvement

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Tools

Azure

Microsoft 365

Exchange

Intune

Virtualised environments

Job description

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Client:

Location:

belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

15

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.