Cloud Engineer (Managed Services)

JR United Kingdom; Bedford; On-site; GBP 40,000 - 65,000; Full time

Job summary

A managed service provider in Bedford is searching for a Cloud Engineer to enhance their technology solutions. In this pivotal role, you'll support internal and customer systems, tackle advanced technical issues, and aid in automation efforts. With a focus on providing quality service, the company offers excellent benefits including 33 days of annual leave and opportunities for learning and development.

Benefits

33 days holiday

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program

Learning and development focus

Active social calendar

Qualifications

• Experience in providing 3rd-line support.
• Mentoring junior team members.
• Strong background in automation and process optimization.

Responsibilities

• Resolve complex technical escalations and create knowledge resources.
• Manage and optimize cloud environments including Azure and Microsoft 365.
• Participate in on-call weekend rota and lead technical projects.

Skills

Problem Solving

Attention to Detail

Teamwork

Microsoft Azure

Microsoft 365

Exchange

Intune

Education

Microsoft AZ-104 Certification

Microsoft SC-300 Certification

Microsoft MD-102 Certification

Microsoft MS-900 Certification

Microsoft MS-220 Certification

Job description

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Client:

Location:

bedford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

15

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.