Cloud Data Center Operations Director

Oracle; United Kingdom; On-site; GBP 140,000 - 210,000; Full time

Job summary

Oracle Cloud Infrastructure (OCI) seeks a Director of Data Center Operations to provide strategic and operational leadership for the Data Center Service Operations team within EMEA and JAPAC. The role shapes operating strategy, performance standards, and continuous-improvement efforts to support OCI’s growth.

The Director acts as regional leader and partners with Data Center Operations executives, Data Center Engineering, Incident Management, and project teams to drive global outcomes.

Qualifications

• Significant experience in data center operations or critical facilities environments.
• Strong knowledge of data center infrastructure, power, cooling, containment and lifecycle management.
• Proven ability to lead multiple teams in a high-availability environment.
• Experience in incident, problem and change management with continual-improvement focus.

Responsibilities

• Lead regional data center service operations and set clear priorities and performance expectations.
• Define strategic direction for operational monitoring and improvements of processes and workflows.
• Establish and execute continuous-improvement programs achieving KPIs, reliability and efficiency.
• Oversee complex escalations across multiple data centers with triage and automation practices.
• Enforce standards for incident, crisis and root-cause management with business-continuity alignment.
• Document and standardize processes and knowledge bases for global operations.

Skills

Data center operations

Cloud infrastructure

Leadership

Incident management

Capacity planning

Automation

Job description

Oracle Cloud Infrastructure (OCI) seeks a Director of Data Center Operations to provide strategic and operational leadership for the Data Center Service Operations team within EMEA and JAPAC. The role shapes operating strategy, performance standards, and continuous-improvement efforts to support OCI’s growth.

The Director acts as regional leader and partners with Data Center Operations executives, Data Center Engineering, Incident Management, and project teams to drive global outcomes.