Cloud & AI Applications Administrator

Norton Blake Limited; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Norton Blake Limited is seeking a Cloud & AI Application Administrator in Central London. You will oversee the backend cloud and SaaS platforms, ensuring secure, cost-efficient operations with enterprise governance.

This is a strategic, first-of-its-kind role with broad backing and a clear path to permanent career progression. You will handle platform governance, access controls, lifecycle management, and collaboration with teams across InfoSec, Procurement, Legal, and Operations to reduce

Qualifications

• Experience across 1st–3rd line IT support with full-stack understanding.
• Proficiency in user access management (RBAC, provisioning, SSO).
• Knowledge of cloud platform security and data encryption.
• Familiarity with APIs and webhook integrations.
• Cloud-agnostic with exposure to Azure/AWS/GCP.
• Experience administering enterprise SaaS platforms (Box, Adobe Cloud).
• Strong communication and stakeholder management.

Responsibilities

• Platform governance: manage daily operations, access configurations, and lifecycle of cloud/SaaS apps.
• Cost & optimization: monitor SaaS billing, track API usage, flag anomalies, advise on spend.
• Stakeholder management: align tools with operational workflows with power users.
• Cross-functional collaboration: work with InfoSec, Procurement, Legal, and Operations.
• Shadow IT reduction: promote approved, secure SaaS alternatives.

Skills

RBAC & SSO

Cloud security

SaaS administration

Shadow IT reduction

Stakeholder management

APIs & integrations

Tools

Box.com

Adobe Cloud

Azure/AWS/GCP

Job description

• Location: Central London (Hybrid – Tuesday, Thursday + 1 flex day)
• Position Type: Permanent

Norton Blake has partnered with a top-tier, global media and entertainment powerhouse to find their very first Cloud & AI Application Administrator.

This is a brand-new, strategically vital position for the business. Because it is the first role of its kind, you are stepping into a highly anticipated position with massive internal backing, total ownership to shape your own day, and a clear path toward a permanent career move.

The Opportunity

As our client adopts a growing portfolio of AI-enabled and cloud-based business applications, you will act as the operational custodian of these platforms. Your job is to ensure these tools are effectively managed, secure, cost-efficient, and technically aligned with enterprise needs.

Crucially, this is platform-focused, not end-user side. You won't be handling daily desktop support, resetting user passwords, or fixing hardware. Instead, you'll be managing the backend ecosystem, security governance, and application lifecycle.

What You’ll Be Doing

• Platform Governance: Manage the daily operations, access configurations (RBAC, SSO), and lifecycle management of cloud and enterprise SaaS applications.
• Cost & Optimization: Monitor SaaS billing, track API consumption, flag cost anomalies, and help leadership optimize tech-spend.
• Stakeholder Management: Partner directly with application "Super Users" and "Power Users" across the business to align tools with operational workflows.
• Cross-Functional Collaboration: Work closely with internal teams across InfoSec, Procurement, Legal, and Operations.
• Shadow IT Reduction: Actively reduce Shadow IT Cloud services by promoting the adoption of approved, secure, and supported SaaS alternatives.

What We Are Looking For

We don't need a deeply specialised, hardcore programmer. We are looking for a well-rounded technical professional who understands IT environments inside and out.

• The Background: You have successfully progressed through the ranks of 1st, 2nd, and 3rd-line support, giving you an excellent, holistic grasp of IT infrastructure.
• Proficiency in user access management: Including RBAC, provisioning workflows, and SSO integration
• Understanding of cloud platform security: Data encryption, API security, audit logs)
• Strong technical concepts: Familiarity with APIs, webhook integrations, and system interoperability.
• Cloud Agnostic: You possess a strong understanding of cloud platforms, feeling comfortable whether the environment is Azure,AWS, or GCP.
• SaaS & AI Exposure: Experience administering enterprise SaaS platforms (desirable proficiency includes Box.com, Adobe Cloud) and exposure to common GenAI/automation tools.
• The Right Personality: A true self-starter. You don't need to be micro-managed; you take total accountability for your work and can translate complex technical considerations into plain business language.
• Stakeholder Savvy: High-caliber communication skills. While industry experience doesn't matter, this is a prestigious, top-tier global company, so absolute professionalism when dealing with senior power users is a must.