CLOSED: Key Account Manager: eCommerce (Fixed-Term)

Sipsmith London; London; Hybrid; GBP 35,000 - 55,000; Full time

Job description

At Sipsmith, we have always been fuelled by people, purpose and occasionally by gin. In 2009, the Sipsmith founders Fairfax, Sam and Jared set out on a mission to bring gin back to its birthplace, London: to make it the way it used to be made, as it should be made. In turn, they created a legacy for what has become a global renaissance. The Sipsmith swan, the brand’s distinctive icon now seen around the world, started as an homage to the bespoke “swan’s neck” on the gin still, which gives Sipsmith gin its distinctive flavour and smoothness.

Since then, Sipsmith has grown by leaps and bounds, we have acquired new sites, new stills, and recruited new sippers around the world. In 2017 we joined forces with the Beam-Suntory family, a company which values heritage, craftsmanship and people as highly as we do, creating incredible opportunities for our people and brand.

In May 2021, we proudly became a B Corporation certified business and in turn articulated our long-term sustainability strategy of “Crafting a Better Future”, setting in motion a sense of purpose beyond profit in all that we do.

Meaningful change requires a great deal of hard paddling under the surface. We believe it’s our team here that drives our great culture, that makes our business what it is (on top of our world class gin). Our company values are the foundation of everything we do, and we work hard to ensure that everyone in the business loves what they do.

We like to think that we have created an incredible place to work: where you can be creative, autonomous, work with purpose and have fun at the same time. We’d love for you to come and join us.

Sipsmith is committed to building a culturally diverse, equitable and inclusive organisation, encouraging applicants from all backgrounds to apply for our opportunities.

Title: Key Account Manager: eCommerce (Fixed-Term)

Term: Fixed-Term, until 31st January 2025

Location: We work flexibly. You will only be expected to work occasionally from our home, The Distillery, 83 Cranbrook Road, London W4 2LJ

Reports to: Head of eCommerce

Salary: Competitive

You will be a key member of the sales team and support the Head of eCommerce in growing the channel and executing the commercial channel strategy and channel plans. You will own eSpecialist accounts such as Laithwaites and Master of Malts and the premium retailers such as John Lewis and Harvey Nichols. This role will be tasked with delivering agreed objectives on Volume, NSV, GP, Distribution, BI and Opex, as well as brand building activation.

What You’ll Do:

• Work with UK Marketing to bring brand-building plans to life in the marketplace whilst driving sales conversion and growth
• Collaborate closely with Shopper Marketing Manager and Brand Experiences Team to align and amplify in-store execution with online
• Support and execute the eCommerce sales strategy delivered by the Head of eCommerce
• Own and manage customer P&Ls; Volume, £NSV, £GP, Distribution, BI and Opex
• Build clear business plans for investment in online media and activation
• Review marketing effectiveness of key campaigns, sharing insights on performance and optimising future plans
• Complete the key business processes: weekly & monthly performance updates, accurate demand forecasting, and annual bottom-up planning to build next FY budget
• Work cross-functionally to help deliver total business KPIs (e.g. Finance, Culture and Operations) to ensure the best possible delivery against agreed KPI’s and targets.

What You’ll Need:

• A minimum of 2 years’ sales/commercial experience within Online
• Strong self-starter and highly motivated
• Ability to forecast accurately and an attention to detail
• Entrepreneurship and an eye for new opportunities
• Well-developed written & verbal communication and presentation skills
• Strong negotiation and account management skills
• Passion for the drinks industry
• Willingness to get ‘hands dirty’ and get involved in all that is going on at Sipsmith
• Plate-spinning brilliance

What We Can Offer You:

• Competitive salary and bonus potential
• Company pension scheme with 8% employer contribution.
• Hybrid and flexible working
• Private Healthcare through Vitality with access to their Employee Assistance Programme (EAP)
• Monthly free Gin!
• 2 paid volunteering days a year
• Access to financial well-being platform Bippit
• Enhanced sick pay (including two mental health days a year)
• Enhanced parental leave (6 months fully paid leave for primary caregivers and 1 month for secondary)
• Quarterly company team days and monthly social events organised by our Ministry of Fun

Closing date for applications: Monday, 16th September