CLM & Contract Administrator

Amcor; West of England; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Retirement plan with company match

Job summary

Amcor is seeking a Contract Lifecycle Management (CLM) Administrator to own day-to-day CLM administration, including configuration, workflows, dashboards, and AI-enabled playbooks in collaboration with Legal and Commercial Operations. You will maintain the contract repository, ensure compliance, and drive continuous improvement across the CLM ecosystem.

The role requires hands-on CLM experience, strong organizational skills, and proficiency with Office, Outlook and CRM systems.

Qualifications

• Degree in law, IT or relevant experience.
• Experience administering or working with Contract Lifecycle Management (CLM) systems; hands-on experience.
• Configuring workflows, approvals, dashboards, or reports is strongly preferred.

Responsibilities

• Own the day-to-day administration, configuration, and continuous improvement of the CLM platform.
• Design, build, and maintain CLM workflows, including intake forms, contract workflows, approval flows, and escalation paths.
• Configure and maintain dashboards, reports, and KPIs to provide visibility into contract status, risk exposure, cycle times, and obligations.
• Coordinate user access, roles, permissions, and onboarding for the Contract Management tools.
• Develop, maintain, and enhance AI-enabled playbooks, clause guidance, and fallback positions in collaboration with Commercial Operations and Legal.
• Implement and manage obligation tracking, alerts, and post-signature compliance monitoring within the CLM system.
• Maintain an accurate, complete, and auditable contract repository and database.
• Support compliance with Contract Management process for GRPS contracts.
• Act as the first point of contact for CLM system issues, enhancements, and change requests, coordinating with IT and vendors as needed.
• Support continuous improvement projects as needed.

Skills

Microsoft Office

Outlook

CRM systems

Ironclad

SFDC

Confidentiality

Attention to detail

Organized

Collaboration

Education

Law degree or IT degree

Tools

Ironclad

SFDC

SAP/Oracle (CRM integration)

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Job Description

The Contract Lifecycle Management (CLM) & Contract Administrator role will act as the primary business owner of the CLM platform, responsible for day‑to‑day administration, configuration, and continuous improvement. This role will ensure compliance with Contract Management processes and the Amcor Commercial Contract Guide, maintain an accurate and auditable contract repository, design and maintain CLM workflows, approval flows, dashboards, KPIs, along with develop AI‑enabled playbooks and clause guidance in collaboration with Legal and Commercial Operation.

Accountabilities

• Own the day‑to‑day administration, configuration, and continuous improvement of the CLM platform, acting as the primary business owner.
• Design, build, and maintain CLM workflows, including intake forms, contract workflows, approval flows, and escalation paths aligned with business requirements and risk thresholds.
• Configure and maintain dashboards, reports, and KPIs to provide visibility into contract status, risk exposure, cycle times, and obligations.
• Coordinate user access, roles, permissions, and onboarding for the Contract Management tools.
• Develop, maintain, and enhance AI‑enabled playbooks, clause guidance, and fallback positions in collaboration with Commercial Operations and Legal.
• Implement and manage obligation tracking, alerts, and post‑signature compliance monitoring within the CLM system.
• Maintain an accurate, complete, and auditable contract repository and database.
• Support compliance with Contract Management process for GRPS contracts.
• Act as the first point of contact for CLM system issues, enhancements, and change requests, coordinating with IT and vendors as needed.
• Support continuous improvement projects as needed.

Qualifications/Requirements

Formal Qualifications and Experience

• Degree in law, IT or relevant experience.
• Experience administering or working with Contract Lifecycle Management (CLM) systems; hands‑on experience.

configuring workflows, approvals, dashboards, or reports is strongly preferred.

• Comfort working with structured processes, risk frameworks, and technology‑enabled business solutions.
• Proficient with Microsoft Office, Outlook and CRM systems (SAP and/or Oracle experience is preferred).
• Experience with Ironclad and/or SFDC highly valuable.

Knowledge/Skills/Abilities/Behaviours

• Organized individual with capability of managing multiple tasks simultaneously.
• Collaborative work style, team player and strategic relationship builder.
• Ability to maintain a high degree of confidentiality.
• Strong attention to detail, process orientation, and commitment to data accuracy.

Other Information

GRPS is running an implementation of a modern, global CLM platform (Ironclad) which enables a significant expansion of contract management capabilities beyond tool consolidation. These include advanced reporting and analytics, integrated obligation tracking to proactively identify and address commercial leakage, AI‑enabled playbooks and clause guidance, risk-based workflows, and enhanced post‑signature compliance monitoring. While these capabilities materially strengthen governance, visibility, and value realization, they also introduce an ongoing operational workload that cannot be absorbed within the current resourcing model. To ensure these new capabilities are effectively implemented, governed, and scaled this role has become essential to the success of the project.

Our Expectations

We Expect Our People To Be Guided By The Amcor Way And Demonstrate Our Values Every Day To Enable The Business To Win. We Are Winning When

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees
• Company‑paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&DD, short‑term & long‑term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)