Clinique- Counter Manager- M&S Fosse Park- Maternity Cover

The Estée Lauder Companies Inc.; Leicester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative beauty company is seeking a dynamic Counter Manager to inspire and lead a team of Sales Associates. In this role, you will be at the forefront of customer engagement, driving sales and operational excellence while fostering a collaborative environment. Your leadership will empower the team to achieve their goals, and your strategic planning skills will help attract and retain customers through impactful events. Join this forward-thinking organization to advance your career in the beauty industry and make a significant impact on customer experiences.

Qualifications

• Proven customer service skills and ability to win people over.
• Experience in retail sales and team leadership.
• Effective verbal and written communication skills.

Responsibilities

• Leading and motivating the sales team to meet and exceed sales goals.
• Executing business plans to attract and retain customers.
• Organizing impactful in-store events and managing customer relationships.

Skills

Verbal Communication

Customer Service

Team Leadership

Results Orientation

Interpersonal Skills

Tools

Microsoft Excel

Job description

Join to apply for the Clinique - Counter Manager - M&S Fosse Park - Maternity Cover role at The Estée Lauder Companies Inc.

We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

Responsibilities include:

1. Leading and motivating the sales team to meet and exceed sales goals
2. Providing coaching and development to team members
3. Executing business plans to attract and retain customers
4. Organizing impactful in-store events and managing customer relationships
5. Ensuring operational excellence and compliance with company standards

Qualifications:

1. Effective verbal and written communication skills, with excellent interpersonal skills
2. Proven customer service skills and ability to win people over
3. Results-oriented with a high drive to meet objectives
4. Ability to identify and support team members' development needs
5. Experience in retail sales and team leadership
6. Knowledge of strategic planning, financial management, and computer systems including email and Microsoft Excel

Many of our field executives and senior managers started their careers at the point of sale, gaining skills in business planning, consumer insights, event management, and front-line marketing, which prepare them for further career progression within the beauty industry.