Clinique - Counter Manager - M&S - 30 Hours

Clinique; Dudley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty brand is seeking an ambitious Counter Manager to elevate customer experiences in Dudley. The role involves creating a personalized shopping environment while driving sales across skincare, makeup, and fragrance categories. Clinique offers extensive training and development, competitive compensation, and various benefits to support employee wellbeing.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount/Staff Product Concession monthly credit spend

Mental Health Wellbeing Initiatives

Benefits platform with exclusive discounts

Extensive Training & Development

Qualifications

• Previous retail/customer service experience.
• Desire to understand clients’ skin and makeup goals.
• Passion and energy for customer service.

Responsibilities

• Ensure a unique and inspirational in-store experience for customers.
• Support team in maintaining high standards of visual merchandising.
• Provide personalized recommendations and customer service.

Skills

Retail/Customer Service Experience

Passion for Beauty

Personalized Customer Service

Approachable Personality

Confidence in Customer Interaction

Flexible Availability

Job description

Position Summary:

If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Counter Managers, you will be passionate about beauty, creating an exceptional customer experience by making your client feel Valued, Respected, Connected, and Confident while selling our market-leading products across Skincare, Makeup, and Fragrance.

You will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them. Working with and supporting your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising.

We will invest in your development and provide the tools needed to succeed.

Compensation and Benefits:

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development

Qualifications:

• Previous retail/customer service experience
• Desire to understand clients’ skin and makeup goals to confidently recommend routines
• Passion and energy to provide inspirational, authentic, and personalized customer service
• Approachable and friendly personality
• Confidence in speaking with customers and understanding their needs
• Flexible availability across days/hours; discuss your availability with the hiring manager
• Proof of right to live and work in the country

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Applications should be made via the 'Apply now' button. Do not provide bank or payment details when applying.

Created on 04/07/2025 by TN United Kingdom