Clinique Counter Manager Boots St Enochs Glasgow 37.5 hours

The Estée Lauder Companies Inc.; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Counter Manager to lead a team in a fast-paced retail environment. This role offers the opportunity to develop your leadership skills while managing a high-performing team. You will be responsible for creating impactful in-store events and exceptional customer relationship management. With a focus on strategic planning and execution, this position is perfect for ambitious self-starters looking to advance their careers in the beauty industry. Join a culture that values diversity and offers progressive career opportunities, outstanding training, and competitive benefits.

Benefits

Competitive remuneration

Outstanding training and development

Progressive career opportunities

Qualifications

• Proven leadership and coaching experience in retail.
• Ability to develop financial plans and manage resources.

Responsibilities

• Lead and develop a team of Sales Associates to meet targets.
• Create and execute business plans to attract and retain customers.

Skills

Verbal and written communication skills

Interpersonal skills

Customer service skills

Leadership skills

Business management skills

Strategic planning

Organizational skills

Problem-solving skills

Education

Retail sales experience

Experience in strategic planning and execution

Tools

Microsoft Excel

Job description

Join to apply for the Clinique Counter Manager Boots St Enochs Glasgow 37.5 hours role at The Estée Lauder Companies Inc.

2 weeks ago Be among the first 25 applicants

Join to apply for the Clinique Counter Manager Boots St Enochs Glasgow 37.5 hours role at The Estée Lauder Companies Inc.

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Effective verbal and written communication skills. Excellent interpersonal skills

⁃ Quality customer service skills. Skilled at winning people over

⁃ Results oriented, with high drive to meet objectives and standards

⁃ Pursue goals beyond what is required or expected of them

⁃ Senses Others' Development Needs And Bolsters Their Abilities

⁃ Anticipates, recognizes, and meets customers' needs

⁃ Handles difficult and tense customer service situations with diplomacy and tact

⁃ Guides the performance of others while holding them accountable

⁃ Cultivate and maintain extensive informal networks

⁃ Models team qualities like respect, helpfulness, and cooperation

⁃ High attention to detail and organisational skills

⁃ The ability to work autonomously and contribute to the team

⁃ Proactive and positive approach to work and tasks

⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

⁃ Retail sales experience.

⁃ Teamleadership

⁃ degree of experience dependent on business/Store size.

⁃ Experience in strategic planning and execution

⁃ Ability to develop financial plans and manage resources

⁃ Working knowledge of a computerised system including email, Microsoft Excel

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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