Clinical Trial Vendor Manager - Novartis Dedicated (home-based anywhere in Europe)

IQVIA; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading global provider of clinical research services is seeking a Global Trial Vendor Manager. In this high-impact role, you will ensure vendor deliverables are met with quality and efficiency throughout the study lifecycle. Key responsibilities include managing vendor activities, tracking performance, and supporting study start-up and close-out. Ideal candidates should have a strong background in vendor management and a deep understanding of clinical operations processes.

Qualifications

• Experience in global clinical trials and vendor management.
• Ability to manage risk and performance in a fast-paced environment.
• Strong project management skills to drive efficiency.

Responsibilities

• Oversee vendor management for global clinical trials.
• Manage vendor activities across the study lifecycle.
• Track vendor performance and mitigate risks.

Skills

Vendor management expertise

Understanding of clinical operations processes

Excellent project management skills

Strong communication skills

Risk management capability

Job description

Global Trial Vendor Manager – Single Sponsor (Novartis)

Are you an experienced Vendor Management professional looking to make an impact in global clinical trials?

We are seeking a Global Trial Vendor Manager to join our Single Sponsor Department, dedicated exclusively to Novartis. In this role, you will oversee Vendor Management for global clinical trials across all phases (Phase I–IV), ensuring seamless execution from study start-up through close-out.

What We’re Looking For

To excel in this role, you should bring:

• Strong variety of vendor management expertise (Central lab, eCOA, IRT, ECG, Imaging, Ancillaries and/or Patient Recruitment & Retention with experience in global clinical trials.
• Deep understanding of clinical operations processes and vendor service categories.
• Excellent project management skills to drive efficiency and collaboration
• Strong communication and influencing abilities to partner effectively across functions.
• Proven ability to manage risk and performance issues in a fast-paced environment

What You’ll Do

As a Global Trial Vendor Manager, you will be responsible for ensuring vendor deliverables are met with quality and efficiency at the trial level. Your key responsibilities include:

• Vendor Oversight & Coordination – Manage vendor activities across the study lifecycle, ensuring timely and high-quality deliverables.
• Study Start-Up Support – Oversee vendor deliverables during study initiation, ensuring smooth onboarding and activation.
• Risk & Performance Management – Track vendor performance, identify risks, and escalate issues as needed.
• Site Readiness & Activation – Drive vendor activities to support site activations and ensure study milestones are met.
• Study Close-Out – Coordinate vendor deliverables that support Database Lockand study closure.

What You’ll Deliver

• Vendor service excellence at the study level
• Vendor onboarding and performance tracking
• KPI (Key Performance Indicator) and KQI (Key Quality Indicator) dashboards to monitor vendor effectiveness
• Site readiness monitoring and documentation
• Risk mapping with contingency planning
• Vendor cost control and oversight

This is an exciting opportunity to play a critical role in global clinical trials, ensuring vendor excellence and operational success. If you’re ready to take on a high-impact role with a leading sponsor, we’d love to hear from you!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com