Clinical Team Secretary | West London NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; Southall; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Southall is seeking a full-time Clinical Team Secretary to support their clinical team. The role involves providing comprehensive administrative support, liaising with various stakeholders, and maintaining filing systems. Ideal candidates will have previous experience as a clinical team secretary and a solid understanding of electronic patient records. This position offers an opportunity to contribute to a dedicated team in a well-regarded mental health service.

Qualifications

• Ability to work well both in a team and independently.
• Experience in a busy administrative environment.
• Proficiency in preparing meeting minutes.

Responsibilities

• Provide administrative and secretarial support to the clinical team.
• Liaise with courts, solicitors, and the prison service regarding patients.
• Maintain effective filing systems and organize meetings.

Skills

Organisational skills

Multitasking

Communication

Proactivity

Education

Experience as a clinical team secretary or related role

Good working knowledge of RiO system

Job description

We currently have a vacancy for a full-time, Band 4 Clinical Team Secretary within the Men’s Medium Secure, West London Forensic Service based on the St Bernards Hospital site.



Each post holder would be responsible for the planning, management and delivery of a comprehensive administrative and secretarial service for one or more clinical team(s). They would also be responsible for a range of other administrative duties within the team.



The post holder must be able to work well with the team and on their own initiative with an ability to multitask in order to execute a full range of administrative and secretarial duties.



We are seeking to appoint a confident, organised, proactive and approachable person for this challenging role. The ideal candidate would have previous experience working as a clinical team secretary or similar role and a good working knowledge of RiO, the electronic patient record.

To provide full administrative and secretarial support to the clinical team for all inpatients under the consultant’s team.



To provide support to directors/senior managers as appropriate.



To liaise with the courts, solicitors, special hospitals and the prison service regarding patients referred or admitted to the WLFS.



To provide full administrative and secretarial support to the Care Programme Approach in accordance with the Trust’s CPA Policy as required.



To liaise with the Patients Affairs Department to ensure that all documentation is processed in respect of legal detention of patients on a section of the MHA 1983, consent to treatments and the arrangements for Mental Health Tribunals and Managers’ Hearings.



To ensure that the RC is prepared for any meetings, conferences in order to ensure effective participation.



To organise and maintain the RCs office in good order and introduce systems to effect good practice.



To set up and maintain an “Action List” to ensure that all action undertaken by the RC and his/her/their Team(s) is listed and carried out as appropriate.



To attend and take minutes of governance meetings as required.



To support enquiries and investigations.



To organise meetings, conferences as appropriate.



To set up and maintain effective filing systems.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.



The West London Forensic Service provides a comprehensive multi-disciplinary assessment, treatment and rehabilitation service for mentally disordered offenders, as well as those with challenging behaviour and specialist rehabilitation needs for men and women.

For further information on the Job description/ Personal Specification and the vacancy please see attached Candidate pack.


This advert closes on Sunday 17 Aug 2025