Clinical Team Secretary

Navigo Health and Social Care CIC; Grimsby; On-site; GBP 20,000 - 25,000; Full time

Job summary

An exciting opportunity available as a Clinical Team Secretary within the Older People's Acute Mental Health Services at Navigo Health and Social Care in Grimsby. The role involves providing essential administrative support to enhance patient care. Candidates should be efficient administrators with strong communication skills, committed to maintaining confidentiality and supporting the team effectively. Join an organization recognized for its innovative mental health services.

Qualifications

• Understanding of confidentiality importance.
• Knowledge of client group and mental health services is desirable.
• Team working and maintaining databases essential.

Responsibilities

• Provide secretarial and administrative support to the Clinical Acute Inpatient areas.
• Maintain service user records and process admission and discharge information.
• Undertake diary management and other general administrative duties as required.

Skills

Confidentiality

Team Working

Communication

Education

Educated to GCSE level grade A to C including Mathematics and English Language

RSA/OCR Grade 3 Typing/Word Processing standard

Job description

Job summary

This is an exciting opportunity to work within afriendly and efficient admin team to support the Older People's Acute MentalHealth services.

Main duties of the job

This vacancy is a band 3 Clinical Team Secretaryposition within the Older People's Acute Mental Health Services. The Post holder will support the inpatientunits with a variety of clerical tasks such as minute taking, scanning,photocopying, word processing and data inputting/extraction on SystmOne. ThePost holder must therefore be an efficient administrator who is able to work wellon their own initiative as well as within the team. It is important they are able to communicate effectivelywith the team, the wider organisation, Service Users and their families andcarers.

About us

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental healthservices to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and communityfacilities as well as specialist support such as outstanding older adultsinpatient services, rehabilitation and recovery community mental health and anoutstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companiestop 100 large company list.

Asa social enterprise, we do things a little bit differently and have alsodeveloped income-generating commercially viable businesses that providetraining, education and employment opportunities including Grimsby GardenCentre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

Pleasenote: Whilst we value all applications, if we believe an application to be AIgenerated, we will use a checking tool and may reject any application that hasbeen automatically generated.

Shouldyou require any assistance in completing this application due to a disabilityor other needs please contact [e-mail]

Job description

Job responsibilities

The InpatientSecretary will be to provide a secretarial, administrative and clerical supportservice to the Clinical Acute Inpatient areas within Navigo.

The post-holder will receive, record andprocess referral, admission and discharge information maintaining service userrecords are up to date at all times.

Thepost-holder will be responsible for maintaining up to date knowledge on Navigopolicies, process and procedures and working within these at all times.

The postholder will be pivotal in ensuring an excellent administrative service isprovided within agreed set time restraints and will be responsible for accuraterecording, maintenance and monitoring of the Teams data.

Thepost-holder will record and process referral data from Single Point ofAccess/relevant health care professionals, as appropriate to the work of theTeam.

Thepost-holder will undertake diary management to the clinical and medical teamand will undertake any other general administrative duties within therequirements of the Team.

Thepost-holder will undertake any other relevant duties required from time to timeas requested by Management which correspond to the general character of thepost and is commensurate with the level of responsibility

Job description
Job responsibilities

The InpatientSecretary will be to provide a secretarial, administrative and clerical supportservice to the Clinical Acute Inpatient areas within Navigo.

The post-holder will receive, record andprocess referral, admission and discharge information maintaining service userrecords are up to date at all times.

Thepost-holder will be responsible for maintaining up to date knowledge on Navigopolicies, process and procedures and working within these at all times.

The postholder will be pivotal in ensuring an excellent administrative service isprovided within agreed set time restraints and will be responsible for accuraterecording, maintenance and monitoring of the Teams data.

Thepost-holder will record and process referral data from Single Point ofAccess/relevant health care professionals, as appropriate to the work of theTeam.

Thepost-holder will undertake diary management to the clinical and medical teamand will undertake any other general administrative duties within therequirements of the Team.

Thepost-holder will undertake any other relevant duties required from time to timeas requested by Management which correspond to the general character of thepost and is commensurate with the level of responsibility

Person Specification

Knowledge

Essential

• Understands the need for confidentiality
• Understanding of client group

Desirable

• Knowledge of mental health services
• Working knowledge of CPA
• Knowledge of hospital administration systems
• Knowledge of medical terminology
• Previous customer service role

Qualifications

Essential

• Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
• RSA/OCR Grade 3 Typing/Word Processing standard

Experience

Essential

• Team Working
• Maintaining databases and spreadsheets

Desirable

• Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
• Experience/willingness to undertake training in use of electronic systems
• Experience of working in a team

Person Specification
Knowledge

Essential

• Understands the need for confidentiality
• Understanding of client group

Desirable

• Knowledge of mental health services
• Working knowledge of CPA
• Knowledge of hospital administration systems
• Knowledge of medical terminology
• Previous customer service role

Qualifications

Essential

• Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
• RSA/OCR Grade 3 Typing/Word Processing standard

Experience

Essential

• Team Working
• Maintaining databases and spreadsheets

Desirable

• Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
• Experience/willingness to undertake training in use of electronic systems
• Experience of working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC
Address

The Gardens

Second Ave

Grimsby

DN33 2BA

Employer's website