Clinical Team Administrator (NHS AfC: Band 3) - Admnistration - Greater Manchester Mental Healt[...]

Greater Manchester Mental Health; Eccles; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading mental health organization is seeking a Clinical Secretary to provide administrative support in Eccles. The role involves handling medical correspondence, managing enquiries, and supporting the medical team. Candidates must have experience in administration and GCSE Maths and English. Opportunities for professional development and generous annual leave are offered.

Benefits

27 days annual leave plus bank holidays

Increasing to 29 days after 5 years

33 days after 10 years

Opportunities for learning and development

Qualifications

• Minimum 1 year experience in administration.
• Experience in a clinical setting preferred.
• Familiarity with electronic systems and IT.

Responsibilities

• Provide comprehensive administrative support to medical teams.
• Type medical correspondence and take minutes of ward rounds.
• Act as the first point of contact for enquiries.

Skills

Administrative skills

Communication

Confidentiality

IT knowledge

Education

GCSE Maths and English

Job description

Main area: Administration
Grade: NHS AfC: Band 3
Contract: Fixed term - 12 months (FTC)
Hours: Full time - 37.5 hours per week (Monday-Friday 9am - 5pm)
Job ref: 437-7208523

Site: Cromwell House CMHT, Eccles, Manchester

Salary: £24,625 - £25,674 per annum

Closing date: 15/06/2025 23:59

Job overview

To support the Medical PA in providing comprehensive administrative support to the medical teams within Cromwell House.

The Clinical Secretary will undertake general office duties, including typing medical correspondence, taking minutes of ward rounds, and managing calls from patients, carers, relatives, and health and social care professionals.

Main duties of the job

• Undertake audio/shorthand/clerical duties, including minute-taking, clinical letters, reports, discharge correspondence, and clinical data inputting. Support related to consultant tutorials may also be required.
• Provide first point of contact for written and telephone enquiries, using judgment to determine validity and priority.
• Handle admission enquiries with confidentiality and judgment.

Liaise with GPs regarding clinics and domiciliary visits, and coordinate with outside agencies such as Social Services, the Coroner’s Office, hospitals, and other medical services, using professional judgment.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 staff across more than 160 locations, providing inpatient and community mental health services across Greater Manchester and beyond.

We offer a vibrant environment with opportunities for learning, development, and contributing to innovative care improvements.

Detailed job description and main responsibilities

Please see attached job description and person specification.

Shift details include Saturday (midnight to midnight), any weekday after 8pm and before 6am, and all time on Sundays and public holidays.

Benefits include 27 days annual leave plus bank holidays, increasing to 29 after 5 years and 33 after 10 years.

Person specification

• Minimum 1 year experience in administration
• GCSE Maths and English
• Experience in a clinical setting
• Experience with electronic systems and IT knowledge

Additional information

All roles require pre-employment checks and enrolment in the DBS Update Service for a fee of £16 per year.

We encourage applications from individuals with experience in mental health, learning disabilities, or substance misuse, whether as a service user or carer.

We are committed to safeguarding and promoting diversity and inclusion, removing barriers for under-represented groups.

Use of AI in applications is monitored, and responses may be verified during interviews.

We are an approved sponsor for the Skilled Worker visa; eligibility criteria apply.

Relevant experience outside the NHS may be considered for salary calculation. Contact our Recruitment Team for details.

Note: This vacancy may close early if sufficient applications are received.