Clinical Team Administrator

Tees, Esk and Wear Valleys NHS Foundation Trust; Pity Me; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization is seeking a Clinical Team Administrator to join the Health and Justice Mental Health Treatment Requirement Team. This multifaceted role based in Pity Me involves managing enquiries, coordinating appointments, and supporting a multi-disciplinary team. The position offers a starting salary of £24,937 pro rata, generous NHS benefits including an NHS pension scheme, and opportunities for training and career progression.

Benefits

Generous NHS pension scheme

Annual leave of 27 days plus bank holidays

Access to NHS staff benefits and discounts

Opportunities for career progression

Qualifications

• Strong communication skills to handle enquiries from clinical team and healthcare professionals.
• Ability to manage diaries and coordinate appointments effectively.
• Capable of creating and maintaining accurate patient case note files.

Responsibilities

• Act as first point of contact for enquiries.
• Support diary management and minute meetings.
• Handle general office duties including ordering supplies.

Job description

Overview

We have an exciting opportunity for a Clinical Team Administrator to join the Health and Justice Mental Health Treatment Requirement Team based at Lanchester Road Hospital, Durham. This is a fantastic opportunity to join and support our multi-disciplinary teams who work closely together in order to give the best holistic care to our patients. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role. The role is multifaceted with opportunities for progression and development of skills and experience. You will be offered appropriate training to ensure you can fulfil and excel within the role.

Responsibilities

• Deal with enquiries to the clinical team and healthcare professionals, take action where necessary, and ensure messages are communicated accurately to relevant personnel in a timely manner.
• Be the first point of contact for other professionals, responding in a helpful manner to enquiries or other issues raised.
• Provide support for diary management and appointment coordination, arrange and minute meetings, distribute agendas and papers.
• Create and ensure case note files are up to date and available for patient appointments/admissions, including liaison with other departments and sites.
• Undertake general office duties as required, including ordering supplies, filing, and photocopying.

Salary, Benefits and Development

Starting salary of £24,937 pro rata per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts. There are many training and development opportunities available, giving you the opportunity for career progression and development into other areas of work should you wish to do so.

Staff recognition is very important to us. We work closely with colleagues from across the Trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We recognise that Administrators and professionals are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.