Clinical Team Administrator

Greater Manchester Mental Health NHSFT; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Greater Manchester Mental Health NHSFT is seeking a Clinical Secretary to support medical teams with administrative duties, including typing correspondence and managing patient interactions. The role requires effective communication and organizational skills, with an emphasis on maintaining confidentiality and professionalism.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• 1 year experience in administration.
• Proven experience booking outpatient appointments.

Responsibilities

• Undertake audio/shorthand clerical duties for consultants.
• Provide first point of contact for inquiries.
• Liaise with GP and manage patient enquiries.

Skills

Communication

Confidentiality

Organizational Skills

Education

GCSE in Maths

GCSE in English

Job description

Job summary

To support the Medical PA in providing a comprehensive administrative service to the medical teams within Cromwell House.

The Clinical Secretary will undertake general office duties including the typing of medical and other correspondence, including taking minutes of the ward rounds and actioning any requirements identified within the typing. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

Main duties of the job

• Undertake audio/shorthand/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
• Deal with any admission enquiries using judgement and observing patient confidentiality at all times.

Liaise with General Practitioner regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner's Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Job description
Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Job Description

Essential

• 1 year experience in administration
• Proven experience booking outpatient appointments
• GCSE maths and English

Desirable

• Previous experience in a clinical setting
• Previous experience on electronic systems
• Knowledge of IT systems

Job description

Essential

• one years experience in administration

Desirable

• Previous experience in electronic systems

Person Specification
Job Description

Essential

• 1 year experience in administration
• Proven experience booking outpatient appointments
• GCSE maths and English

Desirable

• Previous experience in a clinical setting
• Previous experience on electronic systems
• Knowledge of IT systems

Job description

Essential

• one years experience in administration

Desirable

• Previous experience in electronic systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Greater Manchester Mental Health NHSFT
Address

Cromwell House CMHT

32 Cromwell Road

Eccles, Manchester

M30 0GT

Employer's website