Clinical Support Worker - Ward 5

Integrated Care System; Macclesfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking passionate Clinical Support Workers in Macclesfield. Candidates should deliver compassionate care in a surgical environment, requiring skills in communication and a foundational understanding of customer care principles. The ideal applicant will assist nursing staff while promoting patient dignity and comfort. Join a dynamic team and enhance your healthcare career with us.

Qualifications

• Good standard of general education.
• Experience in a fast-paced environment required.
• Demonstrates good insight into roles and responsibilities.

Responsibilities

• Assist in the delivery of high standard nursing care.
• Support the Registered Nurse by observing and reporting.
• Promote equality and maintain patient comfort, privacy, and dignity.

Skills

Effective communication

Understanding of customer care principles

Compassionate attitude

Time management

Basic IT skills

Education

NVQ Level 2 in direct care/customer services

GCSEs in Maths and English

Care Certificate or working towards

Job description

Are you passionate, enthusiastic, committed and someone who takes pride in delivering compassionate care with an interest in Surgery? We have permanent, full or part time opportunities for Clinical Support Workers to join our dedicated and dynamic team on ward 5, Surgical Day Case Unit and Surgical Treatment Unit. The majority of our patients are undergoing elective surgical procedures, however, we also care for those requiring emergency surgery. The ideal candidate would be expected to deliver the highest standards of care to our patients and have a keen interest in falls prevention, nutrition and hydration and maintaining safety both pre and post operatively.

We need people who are creative, enthusiastic and have the compassion needed to provide a nurturing environment for those in our care. It takes people with big hearts to achieve the standards we require and if you feel that you do - then we'd love to hear from you! Values underpinning the 6 C's of Nursing and a desire to improve patient care are essential for the post.

Do you believe you have something special to offer that will improve services while giving you the opportunity to develop your career. This fast paced environment will provide a varied and interesting experience which will enable you to gain valuable knowledge and skills. We value the time, effort and energy put in by our people - and this is a great opportunity to join an amazing team.

Main duties of the job

Work as part of a ward based team, assist in the delivery of a high standard of nursing care, acting in a professional manner at all times. Provide support to the Registered Nurse and other team members by observing and reporting aspects of patient care as appropriate and to promptly alert the registered nurse to any issues or risks. Be able to communicate effectively and always in a polite and respectful manner and ensure documentation is maintained within the post holders sphere of competence.

Promote equality for all individuals, to include promoting anti-discriminatory practice, supporting individual rights and choice within service delivery. Maintaining patients' comfort, privacy & dignity at all times. Assist in providing adequate nutrition and hydration for patients based on their individual needs as directed by the multi-disciplinary team. Promoting patients mobility as appropriate and assist in the movement and transfer of patients, using manual handling aids as appropriate to maximise the safety of staff and patients, in accordance with the patients' individual care plan.

Maintain patients skin integrity based on individual need using appropriate resources, reporting findings to a Registered Nurse.

About us

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

Job responsibilities

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

We look forward to receiving your application.

Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the Visas and immigration - GOV.UK (www.gov.uk)

Person Specification

Qualifications

• Good standard of general education
• Care Certificate or working towards, this must be completed within first 3 months of employment
• Pass in GSCE's in Maths and English (4/C or above) or equivalent
• NVQ Level 2 in direct care/customer services or equivalent experience
• Successful completion of the Be AWARE to care course (or equivalent)

Knowledge & Skills

• Demonstrates good insight into roles and responsibilities of the post
• Able to demonstrate an understanding of principles of effective customer care
• Demonstrates an understanding of the importance of quality care
• Good verbal and non-verbal communication skills; especially with people with varying levels of understanding
• Demonstrates good literacy and written skills
• Able to present factual information and refer to questions to others where appropriate
• Able to deal with sensitive issues with tact and diplomacy
• Basic IT skills e.g use of e-mails

Experience

• Experience of working in a fast-paced environment
• Experience of time management
• Previous experience within healthcare / care setting
• Competence in the recording of clinical sign observations

Specific Job Requirement

• Team player
• Self-motivated
• Willing to learn new skills
• Caring and compassionate attitude
• Reliable and trustworthy

Other Role Requirement

• Please refer to the Job Description and Person Specification for further details

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.