Clinical Support Worker - T&O OPD

TN United Kingdom; Dudley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits a motivated Clinical Support Worker to join the Trauma & Orthopaedics Outpatients team. This role offers the chance to work in a dynamic environment, supporting patients and collaborating with healthcare professionals. The position requires excellent communication skills and a caring attitude, making it ideal for those passionate about patient care. You will be part of a dedicated team committed to providing exceptional service and improving patient outcomes. If you are ready for a rewarding challenge, this role is perfect for you.

Qualifications

• Experience in a care worker role within hospital or community settings.
• Demonstrate knowledge of duties required as a Clinical Support Worker.

Responsibilities

• Support nursing staff in delivering high-quality patient care.
• Communicate effectively with healthcare team and patients.

Skills

Communication Skills

Caring Attitude

Teamwork

Organizational Skills

Attention to Detail

Education

English and Maths Qualifications

NVQ Level 2 in Health Care

Care Certificate

Job description

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Clinical Support Worker - T&O OPD, Dudley

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Client:

The Dudley Group NHS Foundation Trust

Location:

Dudley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c7b0ef1da42f

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

CSW, Band 2
T&O Outpatients Department
37.50 Hours Per Week

An exciting opportunity has arisen for a motivated and enthusiasticexperiencedCSWto join the Trauma & OrthopaedicsOutpatientsteam, working between bothRussellsHall Hospital and CorbettOutpatients Centre.The service runs Monday- Friday(08:30-18:00)withadditional weekend and evening clinics running occasionally.

This is a great opportunity to gainknowledge orbuild on your current knowledge and experience. You will beworking in both elective orthopaedic,trauma orthopaedicas well asvirtual clinics.

If you are ready for achallengeand can demonstrate excellent skillsthen this is the position for you.

If you require further information regarding this vacancy please contact Lead Nurse Katrina Kerr, T&O OPD, Ext 3169 or 4636 or via email

Main duties of the job

The Clinical Support Worker will work together with members of the Nursing / Midwifery team and contribute to the implementation of a high standard andindividualisedpatient care under the direction of a registered nurse.

The post holderwillbe required tocommunicate effectively with other members of the health care team, patients and relatives andmust be able torecogniseand report to the appropriate personanychanges in the patient’s condition which may require the intervention of others.

The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and developmentprogrammefor clinical support workers to undertake a structured pathway of development to include basic skills and in house developmentprogramme.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

We are committed to home life balance through flexible working and making reasonable adjustments where possible

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person specification

Qualifications & Education

• English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2
• NVQ Level 2 in Health Care

Knowledge & Training

• Demonstrate knowledge of duties required as a Clinical Support Worker

Experience

• Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting

Communication & Relationship Skills

• Clear communication skills, oral and written

Qualifications & Education

• Care Certificate

Knowledge & Training

• Commitment to undertake In-House training
• Willingness to undertake NVQ Level 2 in Healthcare, as appropriate
• Willingness to undertake care certificate

Experience

• Experience of customer care/dealing with the public

Communication & Relationship Skills

• Ability to work as part of a team
• Demonstrates a caring attitude to patient care
• Honest and trustworthy
• Able to cope with distressing or emotional circumstances

Analytical & Judgement Skills

• Able to follow instruction
• Demonstrates a responsible attitude to their work

Planning & Organisational Skills

• Good organisational skills
• Demonstrates attention to detail
• Ability to work flexibly

Equality, Diversity, Inclusion and Trust Values

• Able toprovidesafe,caring,and effectiveservices
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependant upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK.

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found hereCriminal records checks for overseas applicants.

Not everyone needs a ‘Skilled Worker’ visa.