Clinical Support Worker - Ssu

Sherwood Forest Hospitals Nhs Foundation Trust; Mansfield; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking a dedicated Clinical Support Worker for the Short Stay Unit at King’s Mill Hospital, Mansfield. The unit handles acute medical patients with stays up to 72 hours.

You will deliver compassionate, patient-focused care while supporting daily operations across shifts, including nights and weekends. We value teamwork, strong English communication, and a flexible approach.

Qualifications

• Must have clear verbal and written English communication.
• Able to work as part of a team in a fast-paced environment.
• Experience in care or healthcare settings preferred.

Skills

Verbal and written English

Teamwork

Customer care experience

Education

NVQ 2 in care

GCSE Maths & English (level C+)

Care Certificate

Job description

Job summary

Are you a compassionate and motivated individual looking to make a real difference in patient care? We have an exciting opportunity for a dynamic and enthusiastic Clinical Support Worker to join our fast-paced Short Stay Unit at Sherwood Forest Hospitals.

As a Clinical Support Worker, you will play a vital role in delivering exceptional care to our patients, working 24/7, 365 days a year to support our local community. Our Short Stay Unit is a 52 bed, fast-paced environment that primarily cares for patients with a length of stay of up to 72 hours. We provide comprehensive care for acute medical patients with a variety of conditions.

If you're passionate about patient care and thrive in a challenging yet rewarding setting, we'd love to hear from you. Join us and be a part of something truly special!

Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Details

Closing date: 28 October 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 214-UEC-8311099

Location: King's Mill Hospital, Mansfield Rd, Sutton-In-Ashfield, NG17 4JL

Person Specification

Knowledge Requirements

• Must understand basic requirements for individualised personal care
• Awareness of Safeguarding issues
• Recognise people's right to privacy and dignity, treating every person with respect

Qualifications

Essential

• NVQ 2 in care
• Educated to a good standard of general education equivalent to GCSE Maths & English level C or above
• Care Certificate or commitment to achieving within 2 weeks of commencement

Desirable

• "Care Certificate" qualification.
• NVQ 3 in Health and Social Care

Further Training

Essential

• Able to attend a 6-day Clinical Induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as part of a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Contractual Requirements

Essential

• Flexible approach
• Able to work flexibly on a varied shift pattern according to the roster including nights and weekends

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details

Acting Ward Sister, Jessica Hobson, [e-mail], 01623622515

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