Clinical Support Worker - Sir Robert Ogden Macmillan Centre

NHS; Harrogate; On-site; GBP 24,000 - 26,000; Full time

Job summary

Harrogate and District NHS Foundation Trust is seeking a proactive Clinical Support Worker to offer exceptional patient care. You will engage in various tasks from basic observations to complex clinical duties in a supportive role, contributing to the excellent standards of care in a collaborative environment.

Benefits

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Staff Recognition awards

Qualifications

• Experience in cancer care is essential.
• Must have NVQ level 2 and level 3 qualifications.
• Competence in ECG and CVAD required.

Responsibilities

• Perform basic observations and support outpatient clinics.
• Undertake complex duties including phlebotomy and cannulation.
• Maintain cleanliness and prepare the unit for patients.

Skills

Clinical Skills

Experience of working within cancer care

ECG competent

CVAD competent

Evidence of service improvement

Education

NVQ level 2 in care

NVQ level 3

Job description

Go back Harrogate and District NHS Foundation Trust

Clinical Support Worker - Sir Robert Ogden Macmillan Centre

The closing date is 04 June 2025

We are delighted to be able to offer an exciting opportunity for a proactive, self-motivated Clinical Support Worker to develop their clinical skills and assist in providing first class patient care.

You must be enthusiastic and passionate about delivering high standards of patient centred care and be a professional role model; ensuring patients receive a positive experience in partnership with the multi-disciplinary team.

It is essential that you are flexible and have a good understanding of the challenges and skills required to support patients, families, carers and staff. You must also demonstrate excellent organisational skills. You must be forward thinking and be open to developing and progressing new ideas and innovative ways of working.

The SROMC opened in March 2014 and provides integrated day case SACT (chemotherapy), out-patient clinics and access to Health & Wellbeing facilities. The health and wellbeing area incorporates our Macmillan Patient Information Manager and a Macmillan Welfare and Benefits Adviser. This provides excellent opportunities to develop services to support patients through treatment, with education programmes, complementary therapies, and support through their treatment and onwards to recovery and survivorship.

This is an excellent opportunity to develop your skills in a supportive environment. We would really encourage informal visits to SROMC.

Main duties of the job

As a Clinical Support worker you will have a range of duties including: performing basic observations, assisting patients attending for treatment with essential aspects of care and supporting outpatient clinics.

In addition you will undertake more complex duties including phlebotomy, accessing PICC, Hickman lines and Port-a-Caths, performing cannulation, phlebotomy, ECG's, bladder scanning, swabbing and basic dressings. You will ensure the unit is of the highest state of cleanliness, tidiness, always prepared and well-presented ready for patients. You must be able to take instruction from a range of staff with attention to detail and be an excellent team player / supportive colleague as well as acting on your own initiative.

We are committed to delivering excellence in our cancer services, which is achieved through continually listening to our patients and our staff. Professional development is integral to this and we encourage involvement and engagement in the continual development, expansion and improvement of our services and practice.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!We offer colleagues:o A supportive culture so colleagues can bring their whole selves to work.o Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.o Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.Please note:o Due to high levels of interest, posts may close early if we reach a sufficient number of applicationso Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.o Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Job responsibilities

For more information about this role please see the job description and person specification attached. For any questions please contact Kathryn Fowler.

Person Specification

Experience

• Clinical Skills
• Experience of working within cancer care
• NVQ level 2 in care
• NVQ level 3
• ECG competent
• CVAD competent
• evidence of service improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harrogate and District NHS Foundation Trust

£24,625 to £25,674 a yearper annum pro rata