Clinical Support Worker - Sir Robert Ogden Macmillan Centre

NHS; Harrogate; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity for a proactive Clinical Support Worker at the NHS, focusing on patient-centered care in a supportive environment. Responsibilities include assisting patients, performing clinical tasks, and maintaining high standards of care. Ideal candidates will have clinical skills and a passion for patient support.

Benefits

Employee Assistance Programme

Counselling services

Physiotherapy services

Recognition through awards

Qualifications

• Experience in cancer care is essential.
• Desirable: ECG and CVAD competence.
• Evidence of service improvement is a plus.

Responsibilities

• Perform basic observations and assist patients with essential care.
• Support outpatient clinics and undertake complex duties like phlebotomy.
• Maintain cleanliness and tidiness of the unit.

Skills

Clinical Skills

Team Player

Attention to Detail

Education

NVQ level 2 in care

NVQ level 3

Job description

Job summary

We are delighted to offer an exciting opportunity for a proactive, self-motivated Clinical Support Worker to develop their clinical skills and assist in providing first-class patient care.

You must be enthusiastic and passionate about delivering high standards of patient-centered care and be a professional role model; ensuring patients receive a positive experience in partnership with the multi-disciplinary team.

It is essential that you are flexible and have a good understanding of the challenges and skills required to support patients, families, carers, and staff. You must also demonstrate excellent organisational skills. You should be forward-thinking and open to developing and progressing new ideas and innovative ways of working.

The SROMC, opened in March 2014, provides integrated day case SACT (chemotherapy), outpatient clinics, and access to Health & Wellbeing facilities. The health and wellbeing area includes our Macmillan Patient Information Manager and a Macmillan Welfare and Benefits Adviser. This offers excellent opportunities to develop services supporting patients through treatment, with education programs, complementary therapies, and support through recovery and survivorship.

This is an excellent opportunity to develop your skills in a supportive environment. We encourage informal visits to SROMC.

Main duties of the job

As a Clinical Support Worker, your duties will include performing basic observations, assisting patients attending treatment with essential care, and supporting outpatient clinics.

Additionally, you will undertake more complex duties such as phlebotomy, accessing PICC, Hickman lines, and Port-a-Caths, performing cannulation, ECGs, bladder scanning, swabbing, and basic dressings. You will ensure the unit is maintained in a high state of cleanliness, tidiness, and presentation. You must be able to take instructions from various staff, pay attention to detail, and be an excellent team player/supportive colleague, as well as act on your own initiative.

We are committed to excellence in our cancer services, achieved through listening to our patients and staff. Professional development is integral, and we encourage involvement in the continual development, expansion, and improvement of our services and practices.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate, North Yorkshire, Leeds, and parts of the North East. We provide outstanding care and value kindness, integrity, teamwork, and equality. If you're seeking an interesting and rewarding NHS career where you can make a real difference, HDFT is the place for you! We offer:

• A supportive culture allowing colleagues to bring their whole selves to work.
• Recognition through awards such as Making a Difference, Team of the Month, and annual Colleague Recognition Awards.
• Employee support and wellbeing services, including an Employee Assistance Programme, counselling, and physiotherapy services.

Please note:

• Posts may close early due to high interest.
• Visa sponsorship is only available for certain roles; ensure the role meets visa criteria before applying.
• Relocation packages are not offered for Agenda for Change roles.

Details

Date posted: 21 May 2025

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,625 to £25,674 per year (pro rata)

Contract: Permanent

Working pattern: Full-time

Reference number: 421-LTUCC-3037S

Location: Sir Robert Ogden Macmillan Centre, Lancaster Park Road, Harrogate, HG2 7SX

Job responsibilities

For more information, see the attached job description and person specification. For questions, contact Kathryn Fowler.

Person Specification

Experience:

• Essential: Clinical Skills, experience in cancer care, NVQ level 2 in care.
• Desirable: NVQ level 3, ECG and CVAD competence, evidence of service improvement.

Other requirements

This role is subject to a Disclosure and Barring Service check. Applicants requiring sponsorship are welcome; see UK Visas and Immigration guidelines for overseas criminal record checks.

Employer details

Harrogate and District NHS Foundation Trust

Address: Sir Robert Ogden Macmillan Centre, Lancaster Park Road, Harrogate, HG2 7SX

Website: https://www.hdft.nhs.uk/