Clinical support Worker - Open Day | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 12,000 - 17,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a Clinical Support Worker for an Open Day to assist registered nursing staff in delivering compassionate patient care within our acute hospital setting. You will support personal care, nutrition, hydration, communication with patients and relatives, and infection prevention, working under the supervision of a registered practitioner.

This open day offers a chance to explore roles within the Trust and contribute to high-quality patient care.

Qualifications

• Personal care skills
• Ability to follow instructions and maintain patient confidentiality
• Teamworking and effective communication

Responsibilities

• Welcome and orientate patients and relatives with care and compassion
• Provide support to the registered practitioner and ward team
• Assist in emergencies and patient transfers within scope
• Maintain hygiene and basic patient care tasks
• Record and report changes in patient condition
• Assist with prevention of pressure ulcers and document skin integrity
• Ensure safe use of equipment for patient movement

Job description

Clinical support Worker - Open Day | Walsall Healthcare NHS Trust

This role will support registered nursing staff in the delivery of nursing care to patients and. Contribute to the maintenance of the care environment, quality initiatives to enhance patient. Care.

The Clinical Support Worker Open Day post is based within TBC and reports to Ward / Department Manager.

Be an integral member of the ward/department team working under the direct supervision of a. Registered practitioner

Ensure that their practice adheres to policies, procedures, and competencies

Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.

The Care Support Worker will

Be an integral member of the ward/department team working under the direct supervision of a. Registered practitioner

Be responsible for providing care to patients as delegated by the registered practitioner

Contribute to the maintenance of care environment and quality initiatives to enhance patient care

Ensure that their practice adheres to policies, procedures, and competencies

Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.

As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.

Personal Care Duties

• Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always demonstrating care and compassion.
• Provide support to the registered practitioner, and where appropriate, other members of the ward / department clinical team as required.
• Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating condition.
• Undertake transfer/escort of patients from one area to another within scope of practice and after appropriate delegation from the registered practitioner.
• Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are adhered with.
• Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail
• Ensure any concerns or changes in the patients' condition are reported to the registered
• Assist in the prevention of pressure ulcers, complete required documentation and report any concerns or changes in skin integrity to the registered practitioner.
• Ensure safe and effective use of equipment and other aids deployed to assist patient movement and mobility e.g. walking aids, hoists etc.

Nutrition and Hydration

• Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance with feeding / drinking where appropriate.
• Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.

Communication

• Communicate effectively and maintain good relationships with patients, relatives, and other
• Ensure that consent is obtained prior to delivering all aspects of patient care.
• Undertake duties as directed by the registered practitioner in relation to all verbal and written communications, ensuring messages and communications are passed to other team members, as required.
• Listen to and value the views of patients and their relatives and / or on their experience and discuss this with registered practitioners to improve care and patient experience.
• Actively support and assist in alleviating distress and anxiety for patients and carers in line with their personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner when required.

Infection Prevention and Control

• In accordance with training, ensure safe and effective infection prevention and control (including waste management), handwashing and wearing of Personal Protective Equipment are always adhered.

This advert closes on Wednesday 11 Nov 2026