Clinical Support Worker - Mental Health Crisis Assessment Service

NHS Jobs; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in the United Kingdom is looking for a Clinical Support Worker to support service users in a Mental Health Crisis Assessment Service. Responsibilities include following care plans, maintaining records, and ensuring the dignity and respect of all users. Candidates should have experience in mental health support and excellent communication skills.

Qualifications

• Experience in mental health support, ideally within a clinical setting.
• Strong communication skills with service users and families.
• Ability to maintain accurate records and follow care plans.

Responsibilities

• Follow plans of care and undertake a range of allocated duties.
• Ensure service users are treated with respect and dignity.
• Participate in assessment processes and report findings.

Job description

Clinical Support Worker - Mental Health Crisis Assessment Service

MAIN DUTIES AND RESPONSIBILITIES

Clinical/Practice

• Follow plans of care and undertake a range of allocated duties related to direct or indirect service user support and care.
• Care for the service user's physical, psychological, social, spiritual, cultural, and recreational needs within a defined healthcare program.
• Ensure that service users are treated with respect and their dignity is maintained at all times.
• Encourage service users to accept responsibility for their care and, with their consent, involve carers, relatives, and friends.
• Observe and report any changes in the service user's wellbeing and undertake routine observations for physical health management.
• Maintain accurate and timely service user records in line with trust and service policies.
• Communicate positively and respectfully with service users and their families, assessing their needs and providing appropriate assistance.
• Participate in assessment processes, including data collection and monitoring patient progress, and report findings clearly during team reviews.
• Contribute to the ongoing quality of service and care, identifying any risks related to the service user's health and social care.

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