Clinical Support Worker - Maternity

South Warwickshire NHS Foundation Trust; Warwick; On-site; GBP 18,000 - 24,000; Full time

Job summary

A healthcare provider in the UK is looking for a Clinical Support Worker. The successful candidate will provide individualized care and work closely with a multi-disciplinary team to improve patient outcomes. Team collaboration and adherence to professional standards are essential. Attendance at mandatory training is required to support personal and professional development.

Qualifications

• Demonstrates a positive and enthusiastic approach to work.
• Effective communication within a multi-disciplinary team.
• Willingness to participate in mandatory training and personal development.

Responsibilities

• Accurately follow instructions of registered professionals.
• Provide high standards of individualized care.
• Communicate effectively with patients and team members.

Job description

Professional Values: To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust. Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meet Trust standards in line with the Data Protection Act. Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment.

Clinical Practice

• To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
• To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants.
• To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
• Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication. Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

• To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.
• Communicate effectively within the multi-disciplinary team to ensure that patient care is well planned and coordinated.
• Contribute to the reporting, handover and documentation of patient care under the direct supervision of a registered professional maintaining confidentiality at all times.

Team Working

• Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.
• Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.
• To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training. To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

• To participate in the Trust Appraisal process.
• To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.
• To continue personal development in relation to identified objectives.