Clinical Support Worker - Emergency Department

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 20,000 - 24,000; Full time

Job summary

A regional healthcare provider in Walsall is looking for Band 2 Clinical Support Workers to expand their Emergency Department team. Candidates should have experience in acute settings, and a commitment to patient care. The role offers significant training opportunities and the chance to work in a newly developed Emergency Department that prioritizes quality and innovation in care. Join a motivated team dedicated to improving healthcare standards.

Benefits

Investment in training and education

Opportunities for progression

Supportive work environment

Qualifications

• Substantial experience within acute hospital setting including experience of providing patient direct care.
• Good knowledge of acute hospital setting.

Responsibilities

• Lead a Nurse Team in a busy Emergency Department environment.
• Provide patient care while ensuring compliance with training and policies.
• Participate actively in the nursing development activities.

Skills

Ability to undertake basic nursing observations

Good written and oral communication skills

Demonstrate awareness of infection prevention control

Teamwork and initiative

Education

Level 2 NVQ in Healthcare

Job description

Clinical Support Worker - Emergency Department

We are seeking to recruit a number of Band 2 Clinical Support Workers to join our Nurse Team in Walsall Healthcare's Emergency Department and have opportunities for either those with experience in the Emergency Department setting or those that are willing to expand their portfolio.

We are seeking candidates with Emergency Department experience with their Level 2 NVQ in Healthcare, however is not essential as full support and development will be provided as part of an extensive induction, orientation and personalised learning plan will be defined and provided throughout your time in ED.

It is an exciting opportunity to join the Emergency Department Nursing Team as we expand the nursing workforce and support our team with progression through your Nursing career in Emergency Care. The applicant, on a daily basis will use their clinical skills, knowledge and judgement to lead a workforce across the Emergency Department to provide safe, responsive and effective care to patients.

Main duties of the job

The Nursing Team at Walsall's Emergency Department has recently seen investment that supports both an expanded workforce across all nursing roles and a 6% increase in the training and education time for all nursing colleagues within ED. Candidates that apply for this role will see the benefits of this investment in the delivery of your education, skills and knowledge is expanded and time is committed to the Nursing Workforce to learn.

Applicants will join the Emergency Department as the new Education Framework commences. New posts are being invested in with the Practice Development roles also expanding to support the delivery of our education programme for both new and substantive staff. For newly qualified staff, this will provide the opportunity to develop your nursing skills with a focus on the provision of Emergency Care.

About us

The service has also received approval of a £40m investment that opened a new Emergency Department in 2023. The applicants have the opportunity to be part of this amazing journey in defining and developing new ways of working across the Emergency Department. We encourage involvement and innovation to ways of working and are looking for highly motivated applicants to continue the work that is planned for a new, state of the art department.

Applicants will join the nursing workforce that is already meeting national standards for quality of care. Walsall Emergency Department is regularly in the top 5 Trusts regionally for Ambulance Handover Standards, Triage Times and has recently seen the organisation in the top 15 NHS Trusts nationally for 4 Hour Emergency Access Standard.

Candidates will be joining the Emergency Department at an exciting time as the service commits to continue to improve these standards of quality of care through investment in people and patients across the Care Group. As an Emergency Department we are committed to provide high quality care within a demanding service by ensuring our nursing team are proactive and have additional clinical skills to provide individualised patient care for the whole range of presenting conditions.

Job responsibilities

You must demonstrate excellent communicate skills, initiative, drive and have the ability to lead a Nurse Team in a busy Emergency Department environment.

Our Department has access to a range of learning environments including courses to increase clinical skills and knowledge as well as in-house opportunities. We can offer post registration courses via Wolverhampton University in Emergency care of the child and mentorship. We positively encourage department link nurses and are developing a wide range of departmental champions to promote specialist support within the team. We aim to recruit new Nurses that will be keen to work within a Multi-Disciplinary Team to aid Audits and service developments, and in a leadership role will be responsible for a team of Nurses to ensure they are up to date with Appraisal, Training and have provide the management to support your team in ED.

Person Specification

EXPERIENCE

• Substantial experience within acute hospital setting including
• Experience of providing patient direct care

Skills

• Ability to undertake basic nursing observations and accurate ability to record on EWS
• Good written English clear and legible.
• Good oral communication skills.
• Demonstrate awareness of infection prevention control

KNOWLEDGE

• Good knowledge of Acute hospital setting

OTHER

• Good overall attitude
• Flexible and supportive attitude to individuals.
• Enthusiastic team member/ able to work using own initiative.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.