Clinical Support Worker/Clinical Support Worker Higher Level

Integrated Care System; Middlesbrough; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in Middlesbrough is seeking Clinical Support Workers to provide vital care across NHS settings. This role offers opportunities for training and development to advance from band 2 to band 3, requiring strong interpersonal and clinical observation skills. The position entails supporting patient groups while maintaining a focus on high-quality care and teamwork.

Qualifications

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations.
• Basic IT skills to use electronic patient records.

Responsibilities

• Support the Venous Access team to deliver a seamless service.
• Prep and decontaminate the clinical area prior to and post procedure.
• Work days, weekends, and bank holidays on a rotational basis.

Skills

Excellent interpersonal skills

Analytical and judgement skills

Communication skills

Time-keeping and planning skills

Education

Numeracy and Literacy Level 2 or GCSE equivalent

Care Certificate

Level 3 vocational qualification

Job description

Go back South Tees Hospitals NHS Foundation Trust

Clinical Support Worker/Clinical Support Worker Higher Level

The closing date is 14 August 2025

Clinical support worker/Clinical Support Worker Higher Level play a vital role in providing excellent care to patients across all NHS care settings.

They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.

The Clinical Support Worker/Clinical Support Worker Higher Level role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.

Support the Venous Access team to deliver a seamless service.

Prep the clinical area prior to the procedure

Decontaminate the clinical area post procedure

At busy times may be required to transfer clients back to the ward

Applicants will be required to contribute to on-going development and improvements within the service.

We will require the successful candidate to work days, weekends and bank holidays on a rotational basis.

Main duties of the job

Post holders will be appointed at band 2 or band 3 depending upon qualifications.

Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

or

Short courses and completion of

competency workbook equivalent

to Level 3 in a range of patient and

and/or

Equivalent knowledge and

experience in a range of clinical

care duties equivalent to Level 3;

- Theoretical knowledge

- Experience of a range of

care and related procedures

- clinical observations

- knowledge of relevant

legislation

There is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.

Please note that this vacancy will close when we receive sufficient completed applications.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person Specification

Knowledge & Skills

• Excellent interpersonal, communication & active listening skills. Ability to adopt appropriate styles & methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Working knowledge of legislation underpinning care provision.
• Ability to demonstrate the importance of holistic person-centred care & related procedures.
• Understanding of the importance of robust, accurate, clear, timely documentation.
• Insight into behaviours and skills of a carer and the need for effective teamwork.
• Familiarity with current NHS policies.

Experience

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Qualifications Band 3

• Numeracy and Literacy Level 2 or oMaths & English GCSE (English Language or English Literature) A-C/4-9 or oMaths & English O Level/GCE A-C or Maths & English CSE Grade 1 or oNARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months of employment)
• Level 3 vocational qualification or oShort courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or oEquivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. -Theoretical knowledge -Experience of a range of care and related procedures -Clinical observations -Knowledge of relevant legislation

Qualifications Band 2

• Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust

£24,465 to £26,598 a yearper annum (pro rata)