Clinical Support Worker

Integrated Care System; Leeds; On-site; GBP 20,000 - 26,000; Full time

Job summary

An opportunity has arisen for a caring clinical support worker to join a dedicated team at a renowned healthcare facility in Leeds. The role involves providing compassionate care to patients primarily in a neurosurgical and spinal ward, collaborating with a multi-disciplinary team. Applicants should possess relevant qualifications such as NVQ 2 in Health and Social Care and have experience in healthcare settings. This is a pivotal role in ensuring patients receive high-quality care in a supportive environment.

Qualifications

• Significant experience of working in a healthcare setting delivering clinical and personal care.
• Commitment to undergo training and education as required.

Responsibilities

• Provide and deliver high standards of compassionate personal care.
• Assist in planning, implementation, and evaluation of individual care programmes.

Skills

Caring and motivated

Interpersonal skills

Reliable and trustworthy

Basic IT skills

Communication skills

Education

NVQ 2 in Health and Social Care

Basic skills Maths and English Level 1

Job description

Anexcellent opportunity has arisen for a caring and compassionate clinicalsupport worker to join the team on Ward L24.

L24is a regional 32-bed ward care predominantly for female neurosurgical andspinal patients. The ward sits in the Leeds Teaching Hospitals NHS TrustsCentre for Neurosciences (CfN) Clinical Services Unit (CSU), whose catchmentarea is a wide swathe of Yorkshire.

Withinyour role, you will support patients and colleagues in the provision ofindividualised, high-quality compassionate care and act as a positive rolemodel for your colleagues. You will be supported in your career developmentincluding appraisal opportunities and further training.

Weembody The Leeds Way principles and values, and sense of service thatcreated the NHS. We do this by providing consistently good and safe care in afriendly, listening and informative way; always treating each other withdignity and respect.

Main duties of the job

Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of and supervised by a registeredpractitioner.

Thejobholder will assist in the overall implementation of care as part of themulti professional team. The jobholder is expected to deliver and maintain highstandards of acute and planned care. The jobholder will be skilled in takingappropriate action(s) to achieve the planned outcome.

Thejobholder will contribute to the maintenance of an environment for effective care.

Thejobholder will be expected to practice in accordance with Leeds TeachingHospital NHS Trust (LTHT) policies, guidelines, standards and statutoryrequirements and operate within defined competency boundaries.

Thejobholder will work within a ward or clinical department.

About us

LeedsTeaching Hospitals NHS Trust is part of the West Yorkshire Association of AcuteTrusts (WYAAT), a collaborative of the NHS hospital trusts from across WestYorkshire and Harrogate working together to provide the best possible care forour patients.

Bybringing together the wide range of skills and expertise across West Yorkshireand Harrogate we are working differently, innovating and driving forward changeto deliver the highest quality care. Byworking for Leeds Teaching Hospitals NHS Trust this is your opportunity to be apart of that change.

WYAATis the acute sector arm of the West Yorkshire and Harrogate Health and CarePartnership, one of the largest integrated care systems in the country. ThePartnerships ambition is for everyone to have the best possible health andwellbeing, and the work of WYAAT, and each individual trust, supports thatambition.

Leeds Teaching Hospitals is committed to our processof redeploying 'at risk' members of our existing workforce to new roles. Assuch, all our job adverts are subject to this policy and we reserve the rightto close, delay or remove adverts while this process is completed. If you doexperience a delay in the shortlisting stage of the recruitment cycle, pleasebear with us while this process is completed, and contact the named contact ifyou have any questions.

Job responsibilities

PRINCIPALDUTIES & AREAS OF RESPONSIBILITY

Communicationand Working Relationships

Establish and maintain effectivecommunication with patients, families and carers

Develop and maintain appropriaterelationships, communication and teamwork with members of themulti-disciplinary team within the ward and or department

Assist in the welcome and receptionof patients into the clinical area

Demonstrate a variety ofcommunication skills with patients who may have communication needs anddifficulties e.g. confusion, dementiaor other linguistic issues

Communicate effectively with allhealth, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legibledocumentation adhering to standards in accordance with trust policies andguidance

Ensure compliance with Trustpolicies and procedures regarding confidentiality of data and data security

Communicate with colleagues andmembers of the multi-disciplinary team clearly and effectively in written,verbal and electronic format (this may include accessing and updating patientrecords on central databases or electronic systems).

Occasionally participates in andcontribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards topatients physical or psychological needs, or changes in their clinicalcondition to a registered practitioner within appropriate time frames

Effective use of communicationskills when responding to patients, relatives or carers concerns andcomplaints, contributing to the ward, unit or department team action plan toachieve local resolution.

Ensures, in liaison with registeredpractitioners that interpreters are utilised as appropriate to supportpatients understanding and communication needs.

Ability to answer phone,effectively managing the enquiry.

Clinicalactivities to be undertaken under the direction and supervision of aregistered practitioner

Provide and deliver a high standardof compassionate personal care recognising and meeting the specific needs ofthe patients

Following training and assessment,competently undertake agreed clinical tasks relevant to the post and clinicalarea

Acknowledge any limitations ofcompetence in accepting care activities outside agreed limitations and informa registered practitioner

Assist in planning, implementationand evaluation of individual programmes of care for patients

Document interventions performedand care delivered, ensuring that the record is countersigned by a registeredpractitioner where appropriate.

Assist in the recording of fluidbalance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspectsof their personal hygiene.

Assist in the safe moving andhandling of all patients utilising appropriate equipment.

Assist the patient with theirelimination needs; including bowel and urinary catheter care.

Provide care for patients withreduced mobility; to include skin integrity, pressure area care andmeasurement and application of anti-embolic stockings

Assist in ensuring patientsnutritional needs are met.

Carry out clinical observations onpatients, recording and reporting abnormalities and changes in patientscondition to the registered practitioner

Utilise early warning scoreindicators (e.g. NEWS) to recognise any patient deterioration and or suddenchange in condition, reporting immediately to a registered practitioner.

Collect equipment for clinicalprocedures as directed by the registered practitioner. Safely dispose ofequipment, post procedure, restocking where appropriate

Assist in safe and appropriate useand maintenance of equipment

Assist in the correct handling anddispatch of specimens

Safe disposal of soiled linen andclinical waste from the ward or department

Participate in the process ofinvolving relatives and or carers in the provision of patient care

Contribute to the psychological andspiritual needs of patients using diversionary and comfort measures asappropriate

Acts as a chaperone as perchaperone policy.

Assist in the performing of lastoffices for deceased patients.

Undertake the escort of patients toother departments and ward as instructed by a registered practitioner

Organise and prioritise timeeffectively

Undertake duties on differentwards, departments or clinical areas asand when required by service demands

Act in such a way that safeguardsthe health and wellbeing of children & vulnerable adults at all times. Isfamiliar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the LeedsImprovement Method to improve the quality and safety of the service.

Contribute to the prevention andcontrol of infection in line with Trustguidelines

Assist in maintenance of accuraterecords and documentation, with regard to legal requirements, confidentiality andmanagement of information.

Ensure that essential informationon the patients condition andprogress is recorded in accordance with Trust guidelines

Promote and value the rights,responsibilities and diversity of people ensuring religious and culturalneeds are addressed

Education,Health, Safety and Security

Ensure safe keeping andtransportation of patient property and valuables in accordance with Trustpolicy

Ensure equipment and resources areused appropriately, efficiently and economically

Maintain a safe workingenvironment, reporting incidents, accidents, complaints according to Trustpolicy.

Participate in in-service training

Complete priority and mandatorytraining requirements in the required time frames.

Participate in annual performanceappraisal

To be alert to issues of risk andconcern about care provided raising any concerns observed via the TrustsWhistleblowing Policy and supporting processes.

Person Specification

Experience

• Significant experience of working within a healthcare setting delivering clinical and or personal care
• Insight into roles responsibilities of post
• Basic IT skills
• Good interpersonal skills
• Competent in written, electronic and verbal communication skills

Qualifications

• NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification
• The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment.
• Commitment to undergo training and education as required
• Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))

Skills & behaviours

• Caring and motivated
• Courageous
• Reliable and trustworthy
• Interpersonal skills, confident and enthusiastic
• Willingness to learn and develop their role

Additional Requirements

• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.