Clinical Support Assistant

Evolve Psychology Services; Newcastle upon Tyne; On-site; GBP 23,000 - 27,000; Full time

Job summary

Evolve Psychology Services Ltd is seeking a Clinic Support Worker to ensure the smooth running of our clinic operations and support both clients and clinicians. The role includes participation in MDT neurodevelopmental assessments, administering parts of the assessment, and occasional travel to other Evolve sites.

You will write reports, liaise with schools and professionals, and provide general admin support.

Qualifications

• GCSE English and Maths grade 4-9
• A university degree or equivalent academic qualification
• Experience in health, social care or education preferred
• Experience supporting children with learning difficulties, autism or SEND environment preferred

Responsibilities

• Support clinic operations, including facilitating and administering elements of the assessment process (Qb testing, school calls, observations, and summarising school questionnaires)
• Administering and managing assessment-related equipment and assisting clinicians with setting up clinics
• Recording and managing information accurately and efficiently
• Liaising with schools and other professionals to gather and summarise detailed assessment information
• Writing clear and accurate reports and records following assessments
• Presenting assessment information verbally within multidisciplinary team meetings
• Assisting with the smooth running of the clinic and providing general administrative and operational support to the clinical team

Skills

Organisational skills

Time management

Communication skills

Teamwork

Empathy

Education

GCSE English and Maths

University degree or equivalent

Job description

We are looking for a Clinic Support Worker to join ourteam. This role is key to ensuring the smooth running of our clinicoperations and supporting both our clients and clinicians. Regular travel toeducational settings for the purpose of observation and occasional travel toother Evolve sites may be required.

Main duties of the job

As a Clinic Support Worker, you will play a key role in completing our MDT neurodevelopmental assessments. Duties include administering elements of the assessment, such as Qb testing, conducting school interviews to gather detailed information, and observing children in their school settings. You will write detailed reports and records following assessments and present findings verbally within multidisciplinary meetings. You will also help maintain clinic organisation and provide general administrative support. This is a hands-on role requiring strong communication, analytical thinking, teamwork, effective report writing, and a proactive approach to client care.

This role may appeal to candidates seeking a career in the caring professions (e.g. Clinical Psychology, Speech and Language Therapy, Occupational Therapy) as it offers invaluable experience of working alongside a range of disciplines and understanding different roles.

Responsibilities:

Support clinic operations, including facilitating and administering parts of neurodevelopmental assessments (Qb administration, school calls, observations, summarising questionnaires).

Assist clinicians with equipment needs and setting up clinics.

Record and manage information accurately and efficiently.

Liaise with other professionals to gather assessment information.

Provide general administrative and operational support to the clinical team.

About us

At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, our mission is to combine care, connection, empathy, and clinical excellence with no compromise. What began as a small practice delivering expert witness and neurodevelopmental assessments has grown into a national independent psychology service, providing NHS-funded assessments across the UK and, since 2023, in Dublin. We are clinician-founded and led, fully registered with HCPC and affiliated with the British Psychological Society, CORU, PSI, and the Royal College of Speech & Language Therapists. Our award-winning multidisciplinary team of over 100 experts specialises in autism, ADHD, dyslexia, and dyscalculia assessments for children, young people, and adults. We prioritise evidence-based, person-centred care that supports the whole individual, not just a diagnosis, and offer clinicians opportunities to contribute to training, research, and neuro-inclusive initiatives. Guided by compassion, clarity, and integrity, we are growing sustainably, with clinics across the UK and Ireland and a commitment to high-quality, meaningful impact in every service we provide.

Job responsibilities

About Evolve Psychology

At Evolve Psychology, we dothings differently. Founded in 2014 by Dr Laura Powling, Evolve Psychologybegan with a bold aim to redefine what clinical and forensic psychology meansin practice. Lauras vision was simple yet powerful, to bring care, connection,empathy and clinical excellence together, with no compromise.

What started as a smallpractice delivering expert witness and neurodevelopmental assessments hasblossomed into a national independent psychology service. We earned our firstNHS contract in 2021, launched satellite clinics to streamline access, androlled out neurodevelopmental services to families across the UK.

We are clinician founded and clinician led, proudly registeredwith HCPC and affiliated with the British Psychological Society. We are also award-winning,a testament to the dedication and quality of our multidisciplinary team of over100 experts.

What sets Evolve Psychology apart?

• Founded and led by Dr Laura Powling, aConsultant Clinical Psychologist with 18+ years experience across NHS,forensic, and neurodevelopmental services, bringing deep clinical insight andhands-on leadership to everything we do.
• We specialise in autism, ADHD, dyslexia anddyscalculia assessments for children, young people and adults offeringa high-quality, person-centred service backed by NHS contracts and availablevia Right to Choose across the UK.
• We prioritise clinical quality and real impact, not speedor scale at the expense of care. Our assessments are evidence-based,multidisciplinary, and designed to support the whole person, not just produce adiagnosis.
• We offer more than assessment work. Ourclinicians can contribute to the Evolve Skills & Research Academy, developingtraining, shaping neuroinclusive content, or collaborating on research, allpart of our broader mission to raise awareness and improve support forneurodivergent individuals, educational institutions and workplaces.
• We have a strong, values-led culture.Compassion, clarity, and integrity guide everything we do, from our teaminteractions to the way we support families.
• Were growing sustainably, with purpose. Withclinics across the UK and Ireland, a growing digital presence, and amultidisciplinary team of 100+ experts, Evolve is expanding with care, alwayskeeping quality at the centre.

The role

At Evolve Psychology Services, we equip our clinicians withcutting-edge tools and support to help them focus on what matters most: deliveringexceptional care to children, young people and their families.

You will join a passionate and supportive multidisciplinary teamdedicated to making a meaningful difference in the lives of children and youngpeople. Our service specialises in high-quality, evidence-based assessments forautism and ADHD, delivered through both NHS-funded referrals and privatepathways. As part of your role, you will be ensuring the smooth running of ourclinic operations and supporting both our clients and clinicians. Regulartravel to educational settings for observations, as well as occasional travelto other Evolve sites, may be required.

You will be responsible for:

• Supporting clinic operations, including facilitatingand administering elements of the assessment process (such as Qb testing, callsto schools, school observations, and summarising school questionnaires).
• Administering and managing assessment-related equipmentand assisting clinicians with setting up clinics.
• Recording and managing information accurately andefficiently in line with clinical and organisational requirements.
• Liaising with schools and other professionals togather and summarise detailed assessment information.
• Writing clear and accurate reports and recordsfollowing assessments.
• Presenting assessment information verbally withinmultidisciplinary team meetings.
• Assisting with the smooth running of the clinic andproviding general administrative and operational support to the clinical team.

OurWays of Working:

• Digital workflows and smart report-writingreduce admintime and enhance clinical impact.
• Acustom-builtelectronic health record system, developed in-house using market leading research
• Continuously enhancing internal systems, based on employeefeedback to improve efficiency
• Ongoing training and onboarding to ensure confidence in all tech and systems
• In-house ITand operational support, so you're never left troubleshooting alone

Qualifications and experience

• GCSE English and Maths grade 4-9
• A university degree or equivalent academicqualification
• Previous experience working in health, social care,or education preferred.
• Experience supporting children or adults withlearning difficulties, autism, or in a Special Educational Needs andDisabilities (SEND) environment preferred.
• Strong organisational and time management skills.
• Excellent interpersonal and communication skills.
• A compassionate and professional approach to workingwith clients and families.
• Ability to work effectively as part of a team.
• Driving license and access to a vehicle for workpurposes
• Must be eligible to work in the UK

Why work with Evolve?

Be part of a supportive, purpose-driven team dedicated totransforming neurodevelopmental care across the UK. At Evolve, we offer:

• A values-led culture where clinical excellence,compassion, and staff wellbeing come first.
• Continued professional development, clinicalsupervision, and reflective practice to support the ongoing development of yourclinical skills.
• Competitive salary based on experience, with annualsalary reviews and pension contributions.
• Generous leave entitlement, including 28 days annualleave plus bank holidays - and a day off for your birthday.
• Private healthcare to support your physical andmental health.
• A company laptop and on-call IT support to enableseamless remote working.
• Opportunities to contribute beyond clinical workthrough the Evolve Skills & Research Academy, including training andresearch.
• Company events
• Access to a collaborative, multidisciplinary teampassionate about improving outcomes for neurodivergent individuals and theirfamilies.

This may be a role that would appeal to candidates seeking acareer in the caring professions (e.g. Clinical Psychology, Speech and LanguageTherapy, Occupational Therapy) as it will give you invaluable experience ofworking alongside a range of disciplines and an understanding of differentroles.

Person Specification

Skills and Attributes

• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Ability to work effectively within a multidisciplinary team.
• Professional, empathetic, and patient-centred approach.
• High standard of written language for report writing.

Qualifications

• GCSE English and Maths (Grade 4-9 or equivalent).
• A university degree or equivalent academic qualification.

Experience

• Experience working with children with neurodevelopmental conditions or learning difficulties.
• Experience supporting children with learning difficulties, autism, or in a Special Educational Needs and Disabilities (SEND) environment.
• Previous experience in a clinic or school environment.

Other Requirements

• Full UK driving licence and access to a vehicle for work purposes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.