Clinical Support Assistant

NHS Jobs; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Private healthcare

Laptop provided

Generous leave

Birthday day off

Pension contributions

IT support

Job summary

Join Evolve Psychology Services, a national independent psychology service, to support clinic operations and clinicians delivering high-quality autism and ADHD assessments. You will facilitate assessment processes, manage equipment, and liaise with schools and professionals to gather information, while ensuring accurate reporting and smooth clinic running.

We value a compassionate, professional approach, strong organisational skills, and the ability to work well in a multidisciplinary team.

Qualifications

• GCSE English and Maths grade 4-9.
• A university degree or equivalent academic qualification.
• Previous experience working in health, social care, or education preferred.
• Experience supporting children or adults with learning difficulties, autism, or in a SEND environment preferred.
• Strong organisational and time management skills.
• Excellent interpersonal and communication skills.
• A compassionate and professional approach to working with clients and families.
• Ability to work effectively as part of a team.
• Well-developed written language skills.
• Driving licence and access to a vehicle for work purposes.
• Must be eligible to work in the UK.

Responsibilities

• Supporting clinic operations, including facilitating and administering elements of the assessment process (such as Qb testing, calls to schools, school observations, and summarising school questionnaires).
• Administering and managing assessment-related equipment and assisting clinicians with setting up clinics.
• Recording and managing information accurately and efficiently in line with clinical and organisational requirements.
• Liaising with schools and other professionals to gather and summarise detailed assessment information.
• Writing clear and accurate reports and records following assessments.
• Presenting assessment information verbally within multidisciplinary team meetings.
• Assisting with the smooth running of the clinic and providing general administrative and operational support to the clinical team.

Skills

Strong organisational skills

Excellent interpersonal skills

Team player

Excellent written language skills

Driving licence

Education

GCSE English & Maths grade 4–9

University degree or equivalent

Tools

Qb testing equipment

Job description

About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Lauras vision was simple yet powerful, to bring care, connection, empathy and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK. We are clinician founded and clinician led, proudly registered with HCPC and affiliated with the British Psychological Society. We are also award-winning, a testament to the dedication and quality of our multidisciplinary team of over 100 experts. What sets Evolve Psychology apart? Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 18+ years experience across NHS, forensic, and neurodevelopmental services, bringing deep clinical insight and hands‑on leadership to everything we do. We specialise in autism, ADHD, dyslexia and dyscalculia assessments for children, young people and adults offering a high‑quality, person‑centred service backed by NHS contracts and available via Right to Choose across the UK. We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence‑based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis. We offer more than assessment work. Our clinicians can contribute to the Evolve Skills & Research Academy, developing training, shaping neuroinclusive content, or collaborating on research, all part of our broader mission to raise awareness and improve support for neurodivergent individuals, educational institutions and workplaces. We have a strong, values‑led culture. Compassion, clarity, and integrity guide everything we do, from our team interactions to the way we support families. Were growing sustainably, with purpose. With clinics across the UK and Ireland, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre.

The role

At Evolve Psychology Services, we equip our clinicians with cutting‑edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. You will join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high‑quality, evidence‑based assessments for autism and ADHD, delivered through both NHS‑funded referrals and private pathways. As part of your role, you will be ensuring the smooth running of our clinic operations and supporting both our clients and clinicians. Regular travel to educational settings for observations, as well as occasional travel to other Evolve sites, may be required.

You will be responsible for:

• Supporting clinic operations, including facilitating and administering elements of the assessment process (such as Qb testing, calls to schools, school observations, and summarising school questionnaires).
• Administering and managing assessment‑related equipment and assisting clinicians with setting up clinics.
• Recording and managing information accurately and efficiently in line with clinical and organisational requirements.
• Liaising with schools and other professionals to gather and summarise detailed assessment information.
• Writing clear and accurate reports and records following assessments.
• Presenting assessment information verbally within multidisciplinary team meetings.
• Assisting with the smooth running of the clinic and providing general administrative and operational support to the clinical team.

Our Ways of Working

• Digital workflows and smart report‑writing reduce admin time and enhance clinical impact.
• A custom‑built electronic health record system, developed in‑house using market leading research Continuously enhancing internal systems, based on employee feedback to improve efficiency Ongoing training and onboarding to ensure confidence in all tech and systems In‑house IT and operational support, so you’re never left troubleshooting alone

Qualifications and experience

• GCSE English and Maths grade 4-9
• A university degree or equivalent academic qualification
• Previous experience working in health, social care, or education preferred.
• Experience supporting children or adults with learning difficulties, autism, or in a Special Educational Needs and Disabilities (SEND) environment preferred.
• Strong organisational and time management skills.
• Excellent interpersonal and communication skills.
• A compassionate and professional approach to working with clients and families.
• Ability to work effectively as part of a team.
• Well‑developed written language skills
• Driving license and access to a vehicle for work purposes
• Must be eligible to work in the UK

Why work with Evolve?

Be part of a supportive, purpose‑driven team dedicated to transforming neurodevelopmental care across the UK.

At Evolve, we offer:

• A values‑led culture where clinical excellence, compassion, and staff wellbeing come first.
• Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills.
• Competitive salary based on experience, with annual salary reviews and pension contributions.
• Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday.
• Private healthcare to support your physical and mental health.
• A company laptop and on‑call IT support to enable seamless remote working.
• Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research.
• Company events
• Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.

This may be a role that would appeal to candidates seeking a career in the caring professions (e.g. Clinical Psychology, Speech and Language Therapy, Occupational Therapy) as it will give you invaluable experience of working alongside a range of disciplines and an understanding of different roles.