Clinical Support Administration Roles - Centralised Recruitment - B4/5

Clinical Support Administration Roles - Centralised Recruitment - B4/5

Oxford University Hospitals NHS Foundation Trust

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!

Our clinical support patient facing administration workforce is vital to our organisation. Without them, our front-line Doctors, Nurses, and Allied Health Professionals cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions, you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.

Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.

Main duties of the job

We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.

This week, we are currently recruiting for the following Bands 4 and 5 role across the organisation:

• Lead Pharmacy Chemo Co-ordinator - 37.5 hours per week

When applying please:

• Include as much detail as possible in the application, including qualifications, roles, and responsibilities.
• Include a supporting statement and showcase your skills and experience.
• Specify if you have a strong desire to work in a certain department or role type.
• Let us know if you want full-time or part-time work.

Shortlisting will be carried out on: W/C 28 April 2025.

The interview date for successful candidates will be: 06 May 2025.

Please note, this vacancy may close early if there are sufficient applications.

If you are ready to make a meaningful difference in the lives of our patients and be part of a dynamic healthcare team, we would love to hear from you!

Together, we can add invaluable support to our patients and their families, ensuring they receive the best care possible.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement, and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Job responsibilities

What we are looking for:

• Strong Communication Skills: Ability to communicate effectively with patients, families, and medical staff.
• Attention to Detail: Accuracy in managing patient records and administrative tasks.
• Empathy and Compassion: A genuine desire to help others and provide exceptional patient care.
• Organisational Skills: Ability to multitask and manage time efficiently in a fast-paced environment.
• Previous Experience: Prior experience in a healthcare or administrative role is preferred but not essential.
• Qualifications: GCSE or equivalent in English and Maths, grades A-C.
• Systems Experience: Understanding of Microsoft Office: Outlook, Word, Excel packages.

What We Offer:

• Meaningful Work: Your role will have a direct and positive impact on the lives of patients and their families.
• Professional Development: Opportunities for training and career advancement within the healthcare sector.
• Collaborative Environment: Work alongside a team of dedicated and compassionate healthcare professionals.
• Comprehensive Benefits: Flexible working, competitive salary, health insurance, and retirement plans.

Example duties and responsibilities:

• Provide primary administrative support to named Consultant/s, clinical staff, and all patients under their care, including diary administration, correspondence support, and other administrative duties as required.
• Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for actioning urgent items in the absence of the Consultant or other clinical staff.
• Monitor urgent investigation requests to ensure they are processed appropriately.
• Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results, and other notes are filed in the correct patient notes, in either paper or electronic record systems.
• Provide a robust administration function that underpins the delivery of a high-quality service and maintain effective working relationships with clinical, nursing, and administrative staff.
• Maintain patient confidentiality at all times.

Person Specification

Experience and Skills

• MS Office and applications (including Word, Excel, and Outlook).
• Previous experience within the NHS/public sector.

Qualifications

• GCSE or equivalent in English and Maths, grades A-C.

Interpersonal / Communication Skills

• Makes a positive contribution to effective multi-disciplinary team working.
• Excellent customer care and communication.
• Ability to adapt communication style as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust

£26,530 to £36,483 a year per annum/pro rata.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working.