Clinical Specialist ( London based )

Galderma S.A.; City Of London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading dermatology firm is seeking a GAIN Clinical Specialist (Medical Educator) to provide training and hands-on support for Medical Aesthetic professionals across the UK & Ireland. This role demands medical expertise and technical training abilities, as well as a commitment to driving high standards in product use. The successful candidate will collaborate closely with sales teams and travel extensively—up to 75% of the time—to ensure the effective education of healthcare practitioners.

Qualifications

• Experience in the commercial healthcare sector delivering clinical support.
• Knowledge of and experience with the Galderma portfolio.
• Level 7 in non-surgical aesthetics preferred.

Responsibilities

• Identify customers needing technical support and drive confidence.
• Support customers with technical training related to new products.
• Sell the science behind Galderma's products and articulate benefits.
• Evaluate customer readiness for Galderma's educational journey.
• Attend training to keep product knowledge up to date.
• Support Regional Business Managers with training.
• Collaborate with the Galderma education team on strategy.

Skills

Medical expertise

Excellent knowledge of the medical community

Teaching ability and communication skills

Competency in performing treatments/procedures

Excellent communication skills

Education

Medical/clinical qualifications in non-surgical aesthetic medicine

Degree level education

ABPI qualified

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.

Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.

Job Title: GAIN Clinical Specialist (Medical Educator)

Location: Ireland (Field)

Job Description

Galderma promotes several products to Medical Aesthetic professionals including a leading botulinum toxin and a range of facial fillers. It is critical to ensure that our customers are trained appropriately on Galderma's products, so that they can use them correctly and maintain high standards. The Clinical Specialist's role is to provide hands-on support to Medical Aesthetic customers across the UK & Ireland in the use of Galderma's non-surgical products.

This role will ensure that practitioners are competent to use Galderma's range of products safely and effectively. They will support the Account Managers in their designated regions in delivering clinical support to their customers and drive use of our portfolio within those accounts. This is designated as a promotional role. Travel: Yes, 75% of the Time.

Key Responsibilities

• In collaboration with our sales team, identify customers who will benefit from more technical/clinical hands-on product support and work in clinic with those customers to drive confidence in the use of Galderma's non-surgical range.
• Support customers with technical training as it relates to any new product launch (reconstitution, marking up, injection techniques, follow up), AART and HITs adoption.
• Sell science behind Galderma's products and articulate the benefits of those products to the customer
• Evaluate if a customer is ready for the next stage of Galderma's educational journey. This will enable learning at the correct pace for the customer
• Attend any relevant training to keep own product knowledge and clinical knowledge to the highest standards
• Support the Regional Business Managers team with product and clinical training
• Collaborate with the Galderma education team, to ensure they are helping deliver the UK & Ireland strategy in its educational goals
• The clinical specialist is only allowed to engage in on-label discussions and must possess the necessary qualification and requirements to be registered and covered by cosmetic insurance policy.

Skills & Qualifications

• Medical expertise, experience in the commercial healthcare sector in delivering clinical support to Healthcare practitioners.
• Excellent knowledge of the medical community
• Knowledge of and experience with the Galderma portfolio
• Teaching ability and communication skills
• Competency in performing treatments/procedures with the Galderma products.
• Medical/clinical qualifications in non-surgical aesthetic medicine, Level 7 preferred.
• Preferably educated to degree level
• ABPI qualified
• Excellent communication skills

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a workplace that is free from discrimination and harassment.