Clinical Specialist

Galderma; Shefford; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in dermatology is seeking a GAIN Clinical Specialist to provide essential training and support to Medical Aesthetic professionals. This role involves hands-on engagement with clients to ensure they are competent in using non-surgical products safely and effectively. You will collaborate with sales teams to tailor support based on customer needs, driving confidence and adoption of innovative products. If you are passionate about advancing dermatology and making a meaningful impact in the healthcare sector, this opportunity offers the chance to grow and thrive in a diverse and supportive environment.

Qualifications

• Experience in delivering clinical support to healthcare practitioners.
• Medical qualifications in aesthetic medicine preferred.

Responsibilities

• Provide hands-on support to Medical Aesthetic customers in the UK & Ireland.
• Collaborate with sales to identify customers needing technical support.

Skills

Medical expertise

Communication skills

Teaching ability

Competency in treatments with Galderma products

Knowledge of the medical community

Experience in commercial healthcare

ABPI qualification

Medical/clinical qualifications in aesthetic medicine

Education

Degree level education

Level 7 qualifications in non-surgical aesthetic medicine

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: GAIN Clinical Specialist (Medical Educator)

Location: Ireland (Field)

Job Description

Galderma promotes several products to Medical Aesthetic professionals including a leading botulinum toxin and a range of facial fillers. It is critical to ensure that our customers are trained appropriately on Galderma’s products, so that they can use them correctly and maintain high standards. The Clinical Specialist’s role is to provide hands-on support to Medical Aesthetic customers across the UK & Ireland in the use of Galderma’s non-surgical products. This role will ensure that practitioners are competent to use Galderma's range of products safely and effectively. They will support the Account Managers in their designated regions in delivering clinical support to their customers and drive use of our portfolio within those accounts. This is designated as a promotional role. Travel: Yes, 75% of the Time.

Key Responsibilities

1. In collaboration with our sales team, identify customers who will benefit from more technical/clinical hands-on product support and work in clinic with those customers to drive confidence in the use of Galderma’s non-surgical range. Support will be tailored to the needs of the customer, but examples may include: Using the right products for the treatment required, Filler techniques - Needle and cannula, Reconstitution, Hand-on injection techniques.
2. Support customers with technical training as it relates to any new product launch (reconstitution, marking up, injection techniques, follow up), AART and HITs adoption.
3. Sell science behind Galderma’s products and articulate the benefits of those products to the customer.
4. Evaluate if a customer is ready for the next stage of Galderma’s educational journey. This will enable learning at the correct pace for the customer.
5. Attend any relevant training to keep own product knowledge and clinical knowledge to the highest standards.
6. Support the Regional Business Managers team with product and clinical training.
7. Collaborate with the Galderma education team, to ensure they are helping deliver the UK & Ireland strategy in its educational goals.
8. The clinical specialist is only allowed to engage in on-label discussions and must possess the necessary qualification and requirements to be registered and covered by cosmetic insurance policy.

Skills & Qualifications

• Medical expertise, experience in the commercial healthcare sector in delivering clinical support to Healthcare practitioners.
• Excellent knowledge of the medical community.
• Knowledge of and experience with the Galderma portfolio.
• Teaching ability and communication skills.
• Competency in performing treatments/procedures with the Galderma products.
• Medical/clinical qualifications in non-surgical aesthetic medicine, Level 7 preferred.
• Preferably educated to degree level.
• ABPI qualified.
• Excellent communication skills.

What we offer in return

You will be working for an organisation that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.