Clinical Specialist

Acumed Ltd; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global leader in healthcare products is seeking a Clinical Specialist to support the M4 Corridor. This critical role involves facilitating the use of Acumed products in surgical settings, offering training, and managing inventory. The ideal candidate will have strong communication skills, a science-based degree, and the ability to work effectively with diverse healthcare teams.

Qualifications

• Degree in a science-related field or equivalent experience.
• Understanding of anatomy and physiology.
• Experience in customer service and healthcare would be beneficial.

Responsibilities

• Facilitate the use of Acumed products in the theatre environment.
• Conduct training sessions for theatre staff.
• Manage day-to-day account operations, including inventory management.

Skills

Communication

Interpersonal Skills

Analytical Skills

Time Management

Problem Solving

Education

Science based degree

Tools

MS Word

Excel

Outlook

Job description

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Clinical Specialist will be covering the M4 Corridor and the ideal candidate would be living in or around Bristol or Reading.

The primary focus of this role is to facilitate the use of Acumed products within the theatre environment.

Expert product and anatomical knowledge, sound understanding of orthopedic principles and excellent communication and interpersonal skills will enable you to function effectively in this role. Support, consultation and training to the surgeon and theatre team regarding the use of Acumed products prior to, during and following the surgical procedure will be essential. You will be expected to offer guidance to assist with clinical decision-making at each stage of the process.

Acumed products are used in NHS and Private hospitals on a consignment and loan basis. Ensuring that the surgeon has the correct equipment for the patient is critically important. As a Clinical Specialist you will be responsible for the day-to-day account management of the hospitals in your assigned area. This will involve inventory management tasks such as auditing stock, facilitating stock replenishment, loan kit bookings and ensuring implants and instruments are ready and accessible for use.

You will be required to manage the interface between Acumed and the clinical setting, this will enable you to gain insight into the challenges faced by the clinical teams and translate this into solution-focused strategy. Using excellent communication, observational and analytical skills, you will gather clinically-based, customer-centric information, collate and interpret this and communicate it with the Regional Sales Manager. Acumed prioritises facilitating and maintaining strong networks and relationships to promote value-based healthcare and you, as Clinical Specialist, will play a crucial role in this process.

• Achieve all KPI’s as set by the line manager and/or Directors in line with business/role demands.
• Case covering including but not limited to advising on the application of the Acumed portfolio.
• Interface between the customers and Regional Sales Manager.
• Providing guidance to assist with clinical decisions to both new and existing customers.
• Training theatre staff.
• Understand and adhere to hospital and theatre policies.
• Attending regional symposiums and representing the Acumed brand.
• Inventory management and audits.
• Keeping up to date CRM records.
• The ability to work in a flexible nature to support business requirements.
• The ability to work successfully as part of a team.
• Maintain all Acumed equipment including laptop, mobile phone, audit equipment etc
• Complete all administration duties in a timely manner
  
  
• Science based degree or related work experience
• Basic understanding of anatomy & physiology
• Good time management skills
• Strong verbal and written communication skills.
• Ability to work autonomously and as part of a team
• Aptitude for self-directed learning
• Full driving license
• Intermediate computer skills (i.e. MS word, Excel, outlook)
• Basic IT knowledge