Clinical Specialist

Johnson & Johnson; Birmingham; On-site; GBP 42,000 - 62,000; Full time

Job summary

Johnson & Johnson MedTech is seeking a Clinical Specialist to support orthopaedic clinics in the Central Midlands region. You will assist theatre teams, deliver product training, and drive opportunities with Key Focus Accounts while maintaining strong NHS knowledge and CRM discipline.

The role requires clinical qualifications in orthopaedics/sports medicine and the ability to travel across UK theatres, with a focus on customer education and outcomes delivery in line with Credo values.

Qualifications

• Orthopaedics/sports medicine experience
• Knowledge of theatre environment
• Understanding NHS changes and commercial acumen
• Willingness to cover theatre cases and travel as required

Responsibilities

• Provide in theatre support to consultants and nursing staff regarding use of products and technology
• Promote and educate on Depuy products through regular customer education meetings and training
• Develop opportunities across Key Focus Accounts and assist in successful conversions
• Maintain CRM and provide timely business reporting and administration

Skills

Interpersonal skills

Excellent communication

Teamwork

Urgency to respond

Organisational skills

CRM management

Presentation skills

Adaptability

Proactive thinking

Resilience

Education

Clinical qualification (ODP/RGN/Physiotherapy)

Degree in science/sports science/tech/business

Tools

CRM System

Job description

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.,

• Provide in theatre support to consultants and nursing staff regarding the use of products and technology
• Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
• Assist in the promotion/correct use of Depuy products through regular, organised customer education meetings and training sessions
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities
• Provide support to Depuy Medical Education Events
• Achieve Business goals in line with CREDO Values
• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
• Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets
• Proactively build and develop relationships with Clinical stakeholders
• Develop a portfolio of territory Key Opinion Leaders across the product portfolio
• Cover surgical cases as required to support regional colleagues
• Presentations in Hospital Meetings and Exhibitions
• Effective use of company CRM system
• Timely completion of business reporting and administration as required by RBM/Internal Stakeholders
• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct
  Essential:
• Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment
• Working knowledge of NHS and recent changes, good commercial drive and acumen.
• Desirable:
• Relevant experience in health sciences/anatomy and/or arthroscopy
• Clinical qualification, e.g. ODP, RGN, Physiotherapy
• A degree in science/sports science discipline/business/technology
• Skills and Aptitudes:
• Good interpersonal skills
• Excellent communication and team-working skills
• Strong sense of urgency to respond to customer needs, and ability to work on own initiative
• Excellent organisational skills, plan workload and prioritise effectively
• Computer Literacy & Management of CRM System
• Good Presentation skills
• Ability to deal with change
• Positive outlook
• Dynamic, enthusiastic and hard-working individual
• Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas
• Trustworthy - able to deal with confidential information in an appropriate and sensitive way
• Flexible - willing to work the hours required for the successful completion of tasks
• Resilient -able to deal with a challenging, and fast paced environment.
  At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit., At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. Our special set of values is embodied in Our Credo, a respected, legendary document that has guided our company for almost 70 years. As our ethical framework, it outlines our responsibility to our customers, employees, communities and stockholders. As you get to know us, you'll realize that our people choose to live Our Credo - to work at making it vital day-in and day-out - not because it is required, but because it feels right. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Clinical Specialist - Central Midlands| Joints| Johnson & Johnson MedTech | Orthopedics DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.