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Clinical Services Operations Manager

TRS Consulting (UK) Ltd

Peterborough

On-site

GBP 75,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Clinical Services Operations Manager to lead a team of biomedical engineers. This role involves managing on-site repairs and maintenance of medical devices while ensuring exceptional customer service and contract retention. The ideal candidate will possess a strong background in biomedical engineering, coupled with excellent leadership and strategic thinking skills. Join a forward-thinking company committed to innovation and quality in healthcare, where your contributions will directly impact patient care and service excellence. If you're ready to take on a pivotal role in a dynamic environment, this opportunity is for you.

Benefits

Pension Scheme
Career Advancement Opportunities
Year End Salary Review

Qualifications

  • Proven experience in biomedical and clinical departments.
  • Strong leadership and customer service skills.

Responsibilities

  • Manage a team of biomedical engineers for medical device maintenance.
  • Develop relationships with key customers in biomedical sectors.

Skills

Team Management
Biomedical Experience
Customer Relationship Management
Service Management
Leadership Skills

Education

Degree in Biomedical Engineering or related field

Job description

Clinical Services Operations Manager

Basic Salary: £75,000
Pension Scheme
Excellent Opportunities for Career Advancement
Year End Salary Review

The Role - Clinical Services Operations Manager

This market leader now seeks to recruit a commercially astute Clinical Services Operations Manager to support their recent rapid growth. The successful applicant will be responsible for:

  1. Managing a team of biomedical engineers providing on-site repair, preventative maintenance and asset management of medical devices
  2. Developing and nurturing relationships with key customers within biomedical / clinical equipment sectors
  3. Building an extensive knowledge of customer service needs and providing excellent customer care with a view to contract retention and growth
  4. Completing all associated administrative tasks and ensuring you work within health & safety, quality assurance and environmental policies

Your Background - Clinical Services Operations Manager

To succeed in this exciting role:

  1. You will have a background working in biomedical, clinical and EBME departments with a number of years of biomedical experience
  2. You will have a proven track record working within medical device management along with strong leadership skills
  3. As a strategic thinker with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed
  4. Utilising this organisation's excellent reputation for providing quality products and their brand leading status as a platform, you will foster relationships with the customer by acting as the first point of contact and continuously developing the level of customer understanding
  5. You will look to develop new revenue streams and increase market share throughout a broad product portfolio, participating in new product development projects and assisting in the development of customer bid strategies

The Company - Clinical Services Operations Manager

One of the world’s leading suppliers of medical equipment. This instantly recognisable healthcare systems provider employs over 20,000 people and has representation in 120 countries. Their forward-thinking range of products are trusted by healthcare professionals globally and include patient monitors, anaesthesia delivery systems, ventilators and a range of operating theatre equipment. As a market-leading organisation, product innovation, a continued commitment to research and development, excellent levels of customer service and good people are fundamental to their future success.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.

Job Info

Job Title: Clinical Services Operations Manager

Company: TRS Consulting

Location: Peterborough, Cambridgeshire

Posted: Mar 26th 2025

Closes: Apr 26th 2025

Sector:

Contract: Permanent

Hours: Full Time

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