Clinical Services Operations Manager

ZipRecruiter; Leicester; On-site; GBP 75,000; Full time

Job summary

An established industry player is seeking a Clinical Services Operations Manager to drive growth and manage a team of biomedical engineers. In this pivotal role, you will leverage your biomedical expertise and leadership skills to enhance customer relationships and ensure compliance with health and safety standards. This position offers excellent opportunities for career advancement within a globally recognized healthcare systems provider known for its innovative medical equipment. Join a forward-thinking organization where your contributions can significantly impact patient care and operational excellence.

Benefits

Pension Scheme

Career Advancement Opportunities

Year End Salary Review

Qualifications

• Experience in biomedical and clinical departments with a strong background in medical device management.
• Proven track record in service management and leadership.

Responsibilities

• Manage a team of biomedical engineers for medical device maintenance and repair.
• Develop relationships with key customers in the biomedical sector.

Skills

Biomedical Experience

Leadership Skills

Customer Service

Strategic Thinking

Medical Device Management

Education

Degree in Biomedical Engineering or related field

Job description

Job Description

Clinical Services Operations Manager

Basic Salary: £75,000
Pension Scheme
Excellent Opportunities for Career Advancement
Year End Salary Review

The Role - Clinical Services Operations Manager

This market leader now seeks to recruit a commercially astute Clinical Services Operations Manager to support their recent rapid growth. The successful applicant will be responsible for:

1. Managing a team of biomedical engineers providing on-site repair, preventative maintenance and asset management of medical devices.
2. Developing and nurturing relationships with key customers within biomedical / clinical equipment sectors.
3. Building an extensive knowledge of customer service needs and providing excellent customer care with a view to contract retention and growth.
4. Completing all associated administrative tasks and ensuring compliance with health & safety, quality assurance and environmental policies.

Your Background - Clinical Services Operations Manager

To succeed in this exciting role:

1. You will have a background working in biomedical, clinical and EBME departments with a number of years of biomedical experience.
2. You will have a proven track record working within medical device management along with strong leadership skills.
3. As a strategic thinker with a proven track record in service management, you will bring the necessary commercial skills and business flair required to succeed.
4. Utilising this organisation's excellent reputation for providing quality products and their brand leading status, you will foster relationships with customers by acting as the first point of contact and continuously developing customer understanding.
5. You will look to develop new revenue streams and increase market share throughout a broad product portfolio, participating in new product development projects and assisting in the development of customer bid strategies.

The Company - Clinical Services Operations Manager

One of the world’s leading suppliers of medical equipment, this instantly recognisable healthcare systems provider employs over 20,000 people and has representation in 120 countries. Their forward-thinking range of products is trusted by healthcare professionals globally and includes patient monitors, anaesthesia delivery systems, ventilators, and a range of operating theatre equipment. As a market-leading organisation, product innovation, a continued commitment to research and development, excellent levels of customer service and good people are fundamental to their future success.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment business.