Clinical Services Manager – Small Animal Vet - Full-time

British Veterinary Association; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading veterinary association seeks a Clinical Services Manager for its renowned veterinary hospital in Godalming, ensuring exceptional care and team support. The ideal candidate will leverage their veterinary expertise and leadership skills to manage clinical operations and enhance service delivery within a collaborative environment. This role offers a competitive salary and opportunities for professional development within a supportive team.

Qualifications

• RCVS registered vet with experience managing large teams.
• Proven effective decision-making ability in veterinary settings.
• Exceptional organizational skills in a 24/7 environment.

Responsibilities

• Manage and organise the veterinary practice operations.
• Direct line management for nursing and clinical teams.
• Implement quality assurance protocols and audits.

Skills

Leadership

Communication

Organizational Skills

Decision Making

Ability to Work Under Pressure

Education

RCVS Registration

Job description

Clinical Services Manager – Small Animal Vet

Location: Godalming, Surrey

The Role:

• Our client is seeking an exceptional Veterinary Surgeon to manage and organise their practice, fostering a positive and collaborative work environment.
• The role involves working in partnership with key management team members to deliver a professional service to clients, patients, and their referring veterinarians.
• The candidate will provide leadership and support to the clinical team, ensuring high standards of patient care and team wellbeing.

Key Responsibilities:

• Accountability for clinical operations quality, managing scheduling, resource allocation, and efficient workflow.
• Ensuring excellent communication and service to referring veterinarians and clients.
• Direct line management responsibility for Head Nurse, Rehabilitation Team Leader, Advanced Diagnostic Imaging Team Leader, and Clinical Resource Co-ordinator.
• Matrix management responsibility for senior clinicians, registrars, residents, and interns.
• Implementing and maintaining quality assurance protocols and conducting regular audits of hospital processes and clinical facilities.
• Ensuring compliance with the RCVS Guide to Professional Conduct and related professional requirements.
• Supporting the hospital team with ethical requirements and ensuring both professional and support staff fulfill these responsibilities.

Candidate Requirements:

• RCVS registered vet with experience in managing large teams.
• Proven ability in effective decision-making and leading large teams, preferably in a veterinary environment.
• Excellent people and communication skills.
• Ability to work under pressure and with flexibility.
• Exceptional organisational skills and ability to support a 24/7 team environment.

The Package:

• They are offering a competitive salary that is reflective of skills and experience.
• The details of the benefits package will be discussed in the interview.

More About the Practice:

Located in Godalming, the veterinary hospital is renowned for its advanced veterinary orthopaedics and neurosurgery facilities. Equipped with cutting-edge technology, the hospital provides 24-hour care and boasts a team of over 200 dedicated staff. The hospital operates with flexible hours, ensuring a work-life balance for its employees. It offers an enriching environment for learning and growth, with continuous professional development opportunities.

Job Reference No: JN-072025-32673