Clinical Services Manager

Signature Senior Lifestyle; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury care provider in Ascot is seeking a Clinical Services Manager to lead the care team and ensure high-quality service delivery. Responsibilities include staffing management, budget oversight, and strategic development. The ideal candidate is a confident leader with experience in crisis management and a strong knowledge of health and safety. A clean driving license and IT literacy are essential for this role.

Qualifications

• Confident management of a care team is essential.
• Ability to respond in crisis management situations.
• Travel is required based on business needs.

Responsibilities

• Run the care element within the home, ensuring high-quality service.
• Develop strategies to enhance front-line care and manage budgets.
• Lead and mentor the care team to achieve best practices.

Skills

IT literate

Crisis management

Team leadership

Health & Safety knowledge

Tools

MCM system

RADAR system

Job description

Overview

As an experienced and credible senior clinician, use your management experience and leadership qualities to keep our teams at their best when you join Signature Senior Lifestyle as our Clinical Services Manager at our luxury care and nursing home in Ascot.

Day-to-day, you’ll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives.

Responsibilities

• You’ll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents.
• You’ll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you’ll manage the agreed Care Services budget.
• Sometimes you’ll act up to deputise for the General Manager, supporting the delivery of identified KPIs – but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents.
• You’ll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be.
• Since everything we do at Signature is modern, transparent and champions best practice, you’ll need to be IT literate, as you’ll become the super-user in the home for Signature Specific systems, also helping others in using them.
• You’ll be a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate.
• You’ll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.

About the Candidate

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

Qualifications and Requirements

• You are a confident manager of a team of carers and can take the lead in Signature Specific systems MCM and RADAR.
• You can provide cover in a crisis management situation, escalating as appropriate.
• You’ll need to travel as required to meet business needs.
• A good knowledge of Health & Safety and a full, clean driving licence are a big advantage.