Clinical Services and Marketing Manager

NHS; Warrington; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in community healthcare is seeking a Clinical Services and Marketing Manager in Warrington. This hybrid role involves overseeing clinical service delivery, driving patient engagement through strategic marketing, and leading a multidisciplinary team to enhance patient care quality and compliance. Candidates should have a professional healthcare qualification and at least three years of relevant experience in healthcare management or marketing.

Benefits

Collaborative work environment

Opportunities for professional growth

Flexible working options

Qualifications

• Minimum 3 years in healthcare management or marketing.
• Thorough understanding of clinical governance and quality standards.

Responsibilities

• Oversee clinical services and ensure excellence in patient care.
• Develop marketing strategies to attract new patients.
• Build relationships with stakeholders in the healthcare sector.

Skills

Leadership

Organizational Skills

Communication

Strategic Marketing

Quality Improvement

Education

Bachelor's Degree in healthcare administration, marketing, business

A professional healthcare qualification

Job description

At Kleyn Healthcare, we are committed to delivering high quality, patient-centered care while expanding our reach through innovative marketing strategies. We are seeking a dynamic and experienced Clinical Services and Marketing Manager to join our leadership team. This hybrid role is a new and exciting opportunity for the right candidate to steer and lead on this service development. This combines clinical oversight with strategic marketing to drive patient engagement, service excellence and business growth.

The successful candidate will oversee the delivery of high-quality clinical services including community imaging services, and develop new services in both NHS and private healthcare, ensuring excellence in patient care and compliance with regulatory standards. You will lead and support a multidisciplinary team, driving innovation and continuous improvement in community healthcare.

Main duties of the job

Oversee day to day operations of clinical services to ensure efficiency, compliance and high patient satisfaction.

Collaborate with healthcare providers to develop and implement quality improvement initiatives

Support new contract development from initial marketing requirements through to contract and agreement signing and overall service delivery

Develop and implement strategies to improve patient care and service efficiency.

Provide leadership and support to clinical teams, promoting a culture of excellence and professional development.

Monitor clinical performance metrics and ensure adherence and compliance to healthcare standards and regulations

Build and maintain effective relationships with stakeholders, including NHS partners and community organizations.

Monitor and evaluate service performance, ensuring key performance indicators are met.

Marketing and Business Development:

Develop and execute marketing strategies to promote clinical services and attract new patients

Manage digital and traditional marketing campaigns, including social medica, website content etc

Analyse market trends and identify opportunities for business growth.

Build partnerships with referring clinicians and other stakeholders (individual and organisational)

About us

Kleyn Healthcare is a long-standing, innovative and forward-thinking community-based healthcare provider committed to delivering high-quality, patient-centered services, working in collaboration with local NHS organisations, supporting health and wellbeing within the communities we serve.

We offer:

• a collaborative and supportive work environment
• opportunities for professional growth
• The chance to make a meaningful impact in the healthcare community

Job responsibilities

The Role:

We are seeking a dynamic and experienced Clinical Services & Marketing Manager to join our team. In this pivotal role, you will oversee the delivery of high-quality clinical services including community imaging services, ensuring excellence in patient care and compliance with regulatory standards. You will lead and support a multidisciplinary team, driving innovation and continuous improvement in community healthcare.

Key Responsibilities:

Lead and manage the delivery of clinical services across our community-based programs including radiology services.

Develop and implement strategies to improve patient care and service efficiency.

Provide leadership and support to clinical teams, promoting a culture of excellence and professional development.

Ensure compliance with all relevant clinical governance and safeguarding frameworks.

Build and maintain effective relationships with stakeholders, including NHS partners and community organizations.

Monitor and evaluate service performance, ensuring key performance indicators are met.

What We Offer:

Opportunities for professional development and career progression.

A supportive and inclusive working environment.

Flexible working options to promote work-life balance.

Person Specification

Qualifications

• A professional healthcare qualification (e.g., sonographers, nursing, other allied health, or equivalent).
• Educated to A level or equivalent standards
• Bachelor's Degree in healthcare administration, marketing, business of another related field (Master's preferred)

Experience

• Minimum 3 years of experience in a healthcare management or marketing role
• Proven experience in clinical or operational management within a healthcare setting.
• Excellent leadership, organisational and communication skills, with the ability to inspire and motivate teams.
• A thorough understanding of clinical governance, safeguarding, and quality standards.
• A commitment to improving community health outcomes and patient experience.
• Proven experience with strategic marketing, branding and campaign development
• Experience of working in community diagnostics services or other healthcare provision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.