Clinical Service Specialist, Part-Time - Westminster, CO

Vivo Infusion; City of Westminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A national healthcare provider is seeking a part-time Clinical Service Specialist in Westminster. The role involves welcoming patients, assisting medical staff, and providing compassionate care. Applicants should have prior administrative experience and excellent communication skills. Competitive benefits and a supportive work environment are offered for those looking for growth in healthcare.

Benefits

PTO accrual and buy-back program

Wellness Reimbursement Program - $360 Annually

Tuition Reimbursement

Qualifications

• 6 months of clinical experience required.
• 1 year in an administrative or customer service role preferred.
• Phlebotomy and lab processing skills preferred.

Responsibilities

• Perform various patient care activities.
• Communicate patient data to providers.
• Greet patients and assist with scheduling.

Skills

Administrative experience

Communication skills

Interpersonal skills

Self-motivation

Education

High school graduate or equivalent

Medical Assistant Certification

CPR/BLS certification

Job description

Current job opportunities are posted here as they become available.

Clinical Service Specialist, Part-Time - Westminster, CO

In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center! As Clinical Service Specialist, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Clinical Service Specialist with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions, and intake medical deliveries as needed.

Compensation:

Pay Range: $20.00 - $22.00 / hr

Bonus Plan Target: 5% Annually (Based on performance)

PTO: Accrual (0.092 hours accrued per hour worked.), buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need.

Wellness Reimbursement Program - $360 Annually

Employee Referral Bonus

Tuition Reimbursement

Employment Type, Schedule, FLSA Status:

Part Time | 15-30 hours per week

Position Schedule: Wednesday, Thursday, and Friday | 8:00am- 4:00pm

Wednesday- Clerical Work 8:00am- 12:00pm

Thursday and Friday: Clinical Support Staff/Front Desk 8:00am- 4:00pm

FLSA Status: Non-Exempt

Location:

3013 W 104th AVE, STE 300 Westminster, CO 80031

Reports to:

Clinical Operations Manager

Primary responsibilities:

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment's and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary responsibilities:

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

• High school graduate or equivalent, required.
• Medical Assistant Certification or Registration
• CPR/BLS, required.
• 6 months of clinical experience, required.
• 1 year in an administrative or customer service role, preferred.
• Phlebotomy and lab processing skills, preferred.
• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Company:

Vivo Infusion is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you. Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients.

Equal Opportunity Employer:

Vivo Infusion is an Equal Opportunity Employer.

We are committed to holding ourselves accountable to a high bar for quality and safety for those we serve.