Clinical Service Lead (Flow Prioritisation)

South West London & St George's Mental Health NHS Trust; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading mental health service provider in London is seeking an individual to oversee and optimize the patient journey from admission to discharge. Key responsibilities include managing bed capacity, ensuring effective discharge planning, and collaborating with multidisciplinary teams to improve patient outcomes. The ideal candidate will have advanced clinical decision-making skills and a thorough understanding of the Mental Health Act.

Qualifications

• Advanced clinical decision-making skills to support complex patient flow issues.
• Ability to analyse information on bed capacity and demand to make informed decisions.
• Expert understanding of the Mental Health Act and Care Act 2014 to remove discharge barriers.
• Strong communication and collaboration skills to work effectively with diverse multidisciplinary teams and external stakeholders.

Responsibilities

• Ensures a seamless process from admission to discharge by organizing and tracking tasks.
• Maintains real-time data on inpatient bed capacity and adjusts plans accordingly.
• Works with teams to enable effective and timely patient discharges.
• Gathers information on patient flow using daily checklists and databases.
• Liaises with various teams to facilitate daily tasks and resolve service delivery issues.
• Supports the development of strategies to achieve performance targets.

Skills

Advanced clinical decision-making skills

Analytical skills regarding bed capacity

Expert understanding of the Mental Health Act

Strong communication skills

Job description

Overview

The postholder will oversee and optimise the patient journey from admission to discharge, focusing on efficient bed management, timely care delivery, and clear pathways to prevent blocks and improve patient outcomes. Responsibilities include coordinating information on bed capacity and demand, facilitating effective discharge planning, collaborating with multidisciplinary teams, and implementing strategies to ensure smooth operations within mental health inpatient services.

Responsibilities

• Ensures a seamless process from admission to discharge by organizing and tracking tasks for clinical teams and the patient flow team.
• Maintains real-time data on inpatient bed capacity and demand, adjusting plans to maximise capacity and address resource issues.
• Works with teams to enable effective and timely patient discharges by addressing barriers, including those related to housing and legislation.
• Gathers and collates information on patient flow and bed availability, often using daily checklists, spreadsheets, and databases.
• Liaises with various teams, including ward managers and other service leads, to facilitate daily tasks and resolve service delivery issues.
• Supports the development and implementation of strategies to achieve performance targets, such as reducing length of stay and improving overall patient care.
• Possesses advanced clinical decision-making skills to support complex patient flow issues.
• The ability to analyse information on bed capacity and demand to make informed decisions.
• Expert understanding of laws like the Mental Health Act and Care Act 2014 to remove discharge barriers.
• The capacity to identify and respond to service delivery issues and develop contingency plans.
• Strong communication and collaboration skills to work effectively with diverse multidisciplinary teams and external stakeholders.

Qualifications

• Advanced clinical decision-making skills to support complex patient flow issues.
• Ability to analyse information on bed capacity and demand to make informed decisions.
• Expert understanding of the Mental Health Act and Care Act 2014 to remove discharge barriers.
• Strong communication and collaboration skills to work effectively with diverse multidisciplinary teams and external stakeholders.