Clinical Service Delivery Lead – Cambridge

Pulse Healthcare; Cambridge; On-site; GBP 40,000 - 51,000; Full time

Benefits offered by this job

Weekly pay

Accrued holiday pay

Dedicated Pulse consultant

Job summary

Pulse Healthcare in Cambridge invites applications for the Service Delivery Lead role. You will provide clinical leadership to HCAs/Phlebotomists, oversee day‑to‑day delivery of quality care, and ensure governance targets are met. The role includes staff scheduling and acting as escalation point for operational queries.

The position supports flexible shifts; UK Right to Work is required and phlebotomy experience is essential.

Qualifications

• Phlebotomy Certificate.
• Minimum of one year’s active experience drawing blood.
• Service Delivery Lead experience is desirable but not essential.
• Right to Work in the UK.

Responsibilities

• Provide clinical leadership to Healthcare Assistants/Phlebotomists and ensure targets for quality and governance are met.
• Oversee staff attendance, scheduling and act as first escalation for operational queries.
• Support delivery of services with safe, seamless patient experiences.

Skills

Clinical leadership

Staff scheduling

Governance

Education

Phlebotomy Certificate

Job description

Pulse Healthcare in Cambridge invites applications for the Service Delivery Lead role. You will provide clinical leadership to HCAs/Phlebotomists, oversee day‑to‑day delivery of quality care, and ensure governance targets are met. The role includes staff scheduling and acting as escalation point for operational queries.

The position supports flexible shifts; UK Right to Work is required and phlebotomy experience is essential.